Receptionist & Customer Service Representative

Job Description

Title: Receptionist & Customer Service Representative

Company Name: Ray White ltd

Vacancy: --

Age: 20 to 35 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Real Estate, Call Center

Published: 14 Nov 2024

Education:
∎ Bachelor of Business Administration (BBA)
∎ Graduate/Post Graduate from any reputed University
∎ Graduate/Post Graduate from any reputed University

Requirements:

Additional Requirements:
∎ Age 20 to 35 years
∎ Call Center & Client Communication: Handle incoming calls, inquiries, and follow-ups with clients, providing clear and effective communication in English.
∎ Social Media Management: Create, schedule, and manage content across social media platforms (Facebook, Instagram, TikTok) and update the company website.
∎ Greet clients and visitors warmly, ensuring a professional and welcoming atmosphere.
∎ Excellent verbal and written communication skills in English, with the ability to convey information clearly.
∎ Call Center & Client Communication: Handle incoming calls, inquiries, and follow-ups with clients, providing clear and effective communication in English.
∎ Social Media Management: Create, schedule, and manage content across social media platforms (Facebook, Instagram, TikTok) and update the company website.
∎ Greet clients and visitors warmly, ensuring a professional and welcoming atmosphere.
∎ Excellent verbal and written communication skills in English, with the ability to convey information clearly.

Responsibilities & Context:
∎ Greet clients and visitors with a warm, professional demeanor.
∎ Manage incoming phone calls, emails, and messages, directing inquiries to the appropriate team members.
∎ Schedule appointments and coordinate meeting room availability.
∎ Maintain a tidy and welcoming reception area, ensuring a positive first impression.
∎ Handle incoming and outgoing mail, packages, and deliveries.
∎ Assist with basic administrative tasks, such as data entry, filing, and document preparation.
∎ Excellent verbal and written communication skills in English, with the ability to convey information clearly.
∎ Address client inquiries related to property listings, availability, and company services.
∎ Assist prospective buyers, sellers, and tenants with information about properties and booking viewings.
∎ Follow up on client leads generated from the website, social media, and other platforms.
∎ Ensure timely communication and follow-up with clients, helping to resolve any concerns or questions.
∎ Collaborate with the sales team to ensure seamless client experiences.
∎ Keep records of customer interactions and transactions, documenting details for future reference.
∎ Customer Service Duties:

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Job Highlights:
∎ We are seeking a Receptionist & Customer Service Representative with good English communication skills. Responsibilities include client greetings, managing calls, scheduling appointments, and supporting a smooth real estate experience.

Company Information:
∎ Ray White ltd
∎ RUPAYAN SHOPPING SQUARE, LEVEL 5/SUITE 605, PLOT 02, SAYEM SOBHAN ANVIR ROAD, BLOCK G, BASHUNDHARA R/A, DHAKA 1229
www.raywhiteltd.com
∎ Ray White, an industry leader in real estate and construction, has established itself as a beacon of excellence in Dhaka, Bangladesh.
Their unwavering commitment to sustainable building practices, innovation, and the delivery of top-quality projects has allowed them to carve a distinctive niche in the market. Ray White understands that each client`s dream is unique, taking a client-centric approach that aligns its strategies and efforts with the individual vision of each project, earning the trust and admiration of its diverse clientele. In a dynamic market, Ray White has carved a distinctive niche characterized by its commitment to excellence, sustainability, and innovation, becoming synonymous with trust, reliability, and visionary thinking. Ray White`s journey in the realm of real estate and construction is not just about constructing buildings; it`s about constructing legacies. With a tireless pursuit of excellence and a vision for a sustainable future, Ray White continues to irradiate the path toward a brighter, more innovative real estate and construction landscape in Dhaka, Bangladesh.

Address::
∎ RUPAYAN SHOPPING SQUARE, LEVEL 5/SUITE 605, PLOT 02, SAYEM SOBHAN ANVIR ROAD, BLOCK G, BASHUNDHARA R/A, DHAKA 1229
∎ www.raywhiteltd.com
∎ Ray White, an industry leader in real estate and construction, has established itself as a beacon of excellence in Dhaka, Bangladesh.Their unwavering commitment to sustainable building practices, innovation, and the delivery of top-quality projects has allowed them to carve a distinctive niche in the market. Ray White understands that each client`s dream is unique, taking a client-centric approach that aligns its strategies and efforts with the individual vision of each project, earning the trust and admiration of its diverse clientele. In a dynamic market, Ray White has carved a distinctive niche characterized by its commitment to excellence, sustainability, and innovation, becoming synonymous with trust, reliability, and visionary thinking. Ray White`s journey in the realm of real estate and construction is not just about constructing buildings; it`s about constructing legacies. With a tireless pursuit of excellence and a vision for a sustainable future, Ray White continues to irradiate the path toward a brighter, more innovative real estate and construction landscape in Dhaka, Bangladesh.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Nov 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 10.89%
Eden Mohila College 7.92%
Dhaka International University 2.97%
University of Dhaka 2.97%
Govt. Eden Mohila College 2.97%
Green University of Bangladesh 1.98%
Northern University Bangladesh 1.98%
University of Asia Pacific 1.98%
Stamford University Bangladesh 1.98%
Daffodil International University (DIU) 1.98%

Interested By Age Range

Age Range Percentage (%)
20-30 60.40%
31-35 26.73%
36-40 9.90%
40+ 0.99%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 43.56%
20K-30K 47.52%
30K-40K 5.94%
40K-50K 0.99%
50K+ 1.98%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 1.98%
0.1 - 1 years 25.74%
1.1 - 3 years 31.68%
3.1 - 5 years 15.84%
5+ years 24.75%