Receptionist & Customer Service Executive

Job Description

Title: Receptionist & Customer Service Executive

Company Name: Glorious immigration services

Vacancy: 04

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC/Diploma/Graduation from any reputed University.

Experience Requirements:
∎ 1 to 2 year(s)

Job Responsibilities:
∎ Capable to handle customer queries/complaints instantly.
∎ Capable to handle Inbound/outbound calls.
∎ Excellent negotiation skills and sound knowledge in diagnostic marketing.
∎ Making appointment as per customer requirement.
∎ Closely work with report coordinator for sending report to the patient.
∎ Maintain data for home collection and executive health check-up patients.
∎ Collect customer feedback.
∎ Strong interpersonal and communication skills.
∎ Positive attitude and self-motivated.
∎ Capable to handle customer queries/complaints instantly. Maintaining fruitful relationships with existing customers; retain new customers.

Additional Requirements:
∎ Age 20 to 27 years
∎ Only females are allowed to apply
∎ Excellent negotiation skill and sound knowledge in diagnostic marketing.
∎ Expert in Computer (MS Word, MS Excel, Email, CRM software etc).
∎ The applicants should have experience in the following area(s): Face-to-Face Customer Support, Customer Support through Phone, Tele Marketing, Counseling, Guest Relations/Services.
∎ The applicants should have experience in the following business area(s): Telecommunication.

Salary: Tk. 18000 - 30000 (Monthly)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 9 Aug 2023

Company Information:
∎ 10 Jul 2023
∎ Glorious immigration services

Category: Customer Support/Call Centre

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Interested By University

University Percentage (%)
National University 7.92%
Eden Mohila College 2.92%
University of Dhaka 2.83%
Daffodil International University 1.60%
Southeast University 1.23%
Dhaka City College 1.13%
Dhaka International University 1.04%
Tejgaon College 1.04%
World University of Bangladesh 1.04%
Govt. Eden Mohila College 1.04%

Interested By Age Range

Age Range Percentage (%)
20-30 77.74%
31-35 15.38%
36-40 1.98%
40+ 0.75%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 46.95%
20K-30K 51.15%
30K-40K 1.62%
50K+ 0.29%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 31.89%
0.1 - 1 years 14.06%
1.1 - 3 years 25.66%
3.1 - 5 years 15.66%
5+ years 12.74%