Receptionist Cum Call Centre Representative
Job Description
Title: Receptionist Cum Call Centre Representative
Company Name: Razz creative properties limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing
∎ Training/Trade Course: Computer
Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following area(s):
call centre executive, Real Estate Marketing
∎ The applicants should have experience in the following business area(s):
Real Estate
Job Responsibilities:
∎ Managing large amounts of inbound and outbound calls in a timely manner
∎ Following call center "scripts" when handling different topics
∎ Identifying customers' needs, clarify information, research every issue and providing solutions
∎ Manage large amounts of inbound and outbound calls in a timely manner
∎ Follow communication "scripts" when handling different topics
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
∎ Seize opportunities to upsell products when they arise
∎ Build sustainable relationships and engage customers by taking the extra mile
∎ Keep records of all conversations in our call center database in a comprehensible way
∎ Frequently attend educational seminars to improve knowledge and performance level
∎ Meet personal/team qualitative and quantitative targets
Additional Requirements:
∎ Age 21 to 28 years
∎ Only females are allowed to apply
Salary: Tk. 15000 - 25000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 May 2022
Company Information:
∎ 16 May 2022
∎ Razz creative properties limited
∎ Address : 213/3,amin vila,Hazi syed ali lane,Old kochukhet,Dhaka cantonment
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 31st May 2022
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