Practice Manager, Veterinary Clinic

Job Description

Title: Practice Manager, Veterinary Clinic

Company Name: AK Khan Healthcare Trust (AKKHT)

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's/ Master's in any functional subject or related field.
∎ Master's in Business Administration will be considered as advantage.

Experience Requirements:
∎ 4 to 5 year(s)

Job Context:
∎ This is a position for someone with exceptional people skills, confidence, initiative and willingness to work hard and to learn.
∎ Animal Care Assistants provide support to the veterinary surgeon as well as dealing with pet owners in reception.
∎ Job Location: Baridhara, Dhaka.

Job Responsibilities:
∎ Improve the operational systems, processes and policies in support of organizations mission specifically for better management reporting, information flow and business process and organizational planning
∎ Supervise and direct other support staff
∎ Function as the liaison with clients concerning complaints or problems the client is experiencing with the hospital.
∎ Assisting the veterinary surgeon - Cleaning of all clinical areas, assisting with restraining animals, assisting with the preparation of daily surgical procedures, nursing and care of inpatients.
∎ Ensure quality service for customer satisfaction and generation of expected Revenue
∎ Capacity to manage within Revenue and Expense
∎ Establishes hospital budget and projections for growth
∎ Responsible for overall planning, systems, control, implementation and ensure efficiency
∎ Development of individual program budgets for Finance assistance
∎ Increase the effectiveness and efficiency of Support Services through improvements of each function (Doctor, Lab, HR, IT, Billing & Customer service)
∎ Implement and maintain all Company administrative policies and procedures for its smooth operations.
∎ Maintain the through set of employment policies and employee manual
∎ Mediate all personnel problems, maintains employee motivation, and structures continuing education for support staff personnel.
∎ Developing and accomplishing a hospital marketing program
∎ Oversees the building and equipment maintenance and housekeeping standards
∎ Prepare all monthly requisitions for the organization.
∎ Monitoring and maintaining office equipment, inventory supplies; orders replacement supplies as needed.
∎ Giving assistants for Organizing meeting and ensuring all levels of logistic support.
∎ Preparing correspondence, documentation, or presentation materials
∎ Mail correspondence.
∎ Filing information of daily visitors and callers accordingly
∎ Follow up with visitors and contact potential target clients;
∎ Office maintenance.
∎ Maintain all procurement requirements of office supply.
∎ Carry out management instructions;
∎ Assist with administrative tasks and provide research and administrative support to all departments and individuals, where necessary.
∎ Supporting to the HR & Admin department manager and staffs.
∎ Any other responsibility assigned by the superior authority.

Additional Requirements:
∎ MUST have 4/5 years of practical experience in the relevant field.
∎ Experience working within a veterinary hospital/clinic is a plus.
∎ Experience working with animals especially cats and dogs.
∎ Must have Experiences in Veterinary Clinic or Hospital sector in Operations & Administration.
∎ The person must have to be very comfortable holding cats and dogs. Also should be comfortable observing medical and surgical procedure and assisting the surgeon during the process.
∎ Must be a Pet lover and friendly with the Animals.
∎ Must be a Pet owner.
∎ Must be well organized, sincere and always display good behavior.
∎ MUST have organizational skills, computer and interpersonal skills.
∎ MUST have good written and oral communication skills in English as the person will work with a foreign veterinary surgeon.
∎ MUST have strong command in English.
∎ Able to work in extra time for quality management.

Salary: Negotiable

Application Deadline: August 10, 2019

Company Information:
∎ AK Khan Healthcare Trust (AKKHT)
∎ Address : Rupayan Prime (Ground floor), House-02, Road- 07 Dhanmondi.
∎ Web : www.akkhanhealthcare.org

Category: General Management/Admin