Title: Partner Support Agent
Company Name: Daraz Bangladesh Limited.
Vacancy: 10
Job Location: Dhaka (Banani)
Employment Status: Contractual
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Good communication skills
Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s):
Call Center
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Interact with sellers to answer their questions, Provide Information and advise them.
∎ Verify sellers information and their shop details.
∎ Must be able to handle sellers over the phone and emails.
∎ Ensure quality seller service & Retention through hotline.
∎ Collect and store useful data within our back end system.
∎ Ensure follow up through phone, emails or required means.
∎ Handle special request and complaints of sellers.
Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
∎ Prior experience in Call Center.
∎ Students from English Medium will get preference.
∎ Ability to multitask and switch focus quickly.
Salary: Tk. 14000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 19 Oct 2021
Company Information:
∎ 13 Oct 2021
∎ Daraz Bangladesh Limited.
∎ Address : Asfia Tower, House 76, Road 11, Block E, Banani, Dhaka
∎ Web : https://www.daraz.com.bd/?gclid=CNTp2Jnwk9ICFQGhaA
∎ Business : Daraz is the leading online marketplace in South Asia, empowering tens of thousands of sellers to connect with millions of customers. Daraz provides immediate and easy access to 10 million products in more than 100+ categories and delivers more than 2 million packages every month to all corners of its countries. Daraz is a mall, a marketplace and a community for its customers. It is also a university for entrepreneurs, and every month it educates more than 5,000 new sellers on e-commerce operations. To overcome the logistics challenge in its markets, Daraz has built its own logistics company specifically designed for e-commerce operations - Daraz Express (known as DEX) - to raise the standards for the industry. Daraz is also helping existing and new logistics providers digitize. In 2018, Daraz was acquired by Alibaba Group, and is proud to carry its part of the mission to `make it easy to do business anywhere in the era of the digital economy`. As part of the Alibaba ecosystem, Daraz is leveraging Alibaba’s global leadership and experience in technology, online commerce, mobile payments and logistics to drive growth in its markets.
Category: Customer Support/Call Centre
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Source: bdjobs.com