Job Description
Title: Operations Team Lead (Night Shift)
Company Name: YSM-Your Socials Manager
Vacancy: 2
Age: 20 to 30 years
Location: Dhaka (Mirpur12)
Salary: Tk. 30000 - 40000 (Monthly)
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center
Published: 28 Jun 2025
Requirements:
Additional Requirements:
∎ Age 20 to 30 years
Responsibilities & Context:
∎ Lead, coach, and supervise an on-site sales team focused on hitting ambitious sales targets.
∎ Track daily performance and implement quick strategies to overcome challenges.
∎ Maintain a positive, driven, and motivated sales floor atmosphere.
∎ Conduct team meetings and individual coaching sessions regularly
∎ Collaborate closely with management to align team goals with the company's growth objectives.
∎ Proven 2-3 years of experience in Operations Team Lead, managing and motivating on-site sales teams.
∎ Exceptional leadership and communication skills to inspire and maintain high morale.
∎ Ability to analyze dialer data and pivot strategies to consistently meet targets.
∎ Hands-on, results-driven, organized leader who leads by example.
∎ Comfortable working exclusively from the office and managing a physical team of 15-20 agents.
∎ Experience in leading a team in an International call center is a must.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Weekly 2 holidays, Medical allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 1
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Mirpur12)
Job Highlights:
∎ Competitive salary with KPI and incentives.
∎ The Salary Range is between 30,000BDT- 40,000BDT (Negotiable- based on Leadership and Operations Experience)
∎ Excellent growth and learning opportunities.
Company Information:
∎ YSM-Your Socials Manager
∎ House: 60, Road No: 03, Block-B, Mirpur-12 (Opposite of Setara Convention Hall), Dhaka, 1216
∎ https://www.yoursocialsmanager.com/
∎ YSM-Your Socials Manager connects your business to its ideal customers while performing effective brand awareness. Our SEO, SMM, PPC, Content and Email Marketing methodologies have significantly played an important part in reaching the targeted audience quickly in budget-friendly packages.
As a Full-Service Digital Marketing Agency, Lead Nicely lets the audience communicate with you in real time by maximizing your online brand presence.
We treat your business like as if it is ours. Success Guaranteed!
Our Complete Management Service includes:
? Lead Generation
? Digital Marketing
? Reputation Management
? Social Media Marketing & Management,
? Social Media Strategy/Content Creation,
? Online Advertising/ Community Management,
? Content/Blog/Copy/Articles Writing,
? Brand Identity/Management/Loyalty/Awareness,
? Website Design/Development/Revamping,
? Email Marketing/Marketing/ Sales Automation,
? SEO (On-Page/Off-Page/Technical),
? CMS/ CRM Integration
? Strategic and Customized Plans.
Address::
∎ House: 60, Road No: 03, Block-B, Mirpur-12 (Opposite of Setara Convention Hall), Dhaka, 1216
∎ https://www.yoursocialsmanager.com/
∎ YSM-Your Socials Manager connects your business to its ideal customers while performing effective brand awareness. Our SEO, SMM, PPC, Content and Email Marketing methodologies have significantly played an important part in reaching the targeted audience quickly in budget-friendly packages.As a Full-Service Digital Marketing Agency, Lead Nicely lets the audience communicate with you in real time by maximizing your online brand presence.We treat your business like as if it is ours. Success Guaranteed!Our Complete Management Service includes:? Lead Generation? Digital Marketing? Reputation Management? Social Media Marketing & Management,? Social Media Strategy/Content Creation,? Online Advertising/ Community Management,? Content/Blog/Copy/Articles Writing,? Brand Identity/Management/Loyalty/Awareness,? Website Design/Development/Revamping,? Email Marketing/Marketing/ Sales Automation,? SEO (On-Page/Off-Page/Technical),? CMS/ CRM Integration? Strategic and Customized Plans.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 28 Jun 2025
Category: Customer Support/Call Centre
