Title: Operational Manager
Company Name: Sultan`s Dine
Vacancy: 4
Age: 40 to 50 years
Job Location: Dhaka
Salary: Tk. 40000 - 40000 (Monthly)
Experience:
Job Summary
The Operations Manager (Kitchen) will be responsible for monitoring, supervising, and ensuring the smooth functioning of kitchen operations across different Sultan’s Dine branches throughout Dhaka. The role requires regular travel between branches to assess kitchen performance, maintain food quality and hygiene standards, ensure compliance with company policies, and improve overall operational efficiency.
Key Responsibilities:
1. Kitchen Operations Monitoring:
- Conduct regular and surprise visits to assigned branches across Dhaka to monitor kitchen operations.
- Ensure smooth kitchen workflow, timely food preparation, and efficient order execution.
- Monitor kitchen productivity, staff performance, and operational efficiency.
- Identify operational gaps and take necessary corrective actions in coordination with the concerned branch management.
2. Food Quality and Standardization
- Ensure food quality, taste, portion size, presentation, and consistency are maintained across all branches.
3. Hygiene and Food Safety
- Monitor kitchen cleanliness, sanitation, and personal hygiene practices of kitchen employees.
- Check food storage conditions, expiry dates, temperature control, and waste management practices.
4. Staff Supervision and Performance
- Evaluate the performance of chefs, kitchen supervisors, and other kitchen employees.
- Identify staffing shortages, training requirements, and performance-related concerns.
- Coordinate with HR and branch management regarding staff discipline, manpower planning, and operational training.
5. Compliance and Operational Standards
- Ensure all assigned kitchens follow company SOPs, operational guidelines, and management instructions.
- initiatives.
Required Qualifications and Experience
- Bachelor’s degree in Hospitality Management, Hotel Management, Business Administration, or a relevant field; equivalent practical experience may be considered.
- Minimum 8–10 years of experience in restaurant operations, kitchen supervision, or food and beverage operations.
- Experience managing or monitoring multiple restaurant branches will be an advantage.
- Strong knowledge of kitchen operations, food safety, hygiene, inventory management, and cost control.
- Good communication, leadership, problem-solving, and reporting skills.
Key Competencies
- Strong monitoring and follow-up skills.
- Ability to travel independently between branches throughout Dhaka.
- Ability to identify operational problems and implement corrective measures.
- Strong leadership and staff management capabilities.
- Ability to work under pressure and manage multiple locations.
- High level of accountability, discipline, and professional integrity.
- Mobility Requirements
- Flexibility in working hours may be required depending on branch operations and business needs.