Operation & Customer Service Sr. Executives/ Executives
Job Description
Title: Operation & Customer Service Sr. Executives/ Executives
Company Name: Time Travels Limited
Vacancy: 12
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduate or Masters in any discipline.
Experience Requirements:
∎ At least 3 year(s)
Job Responsibilities:
∎ Excellent knowledge in Airline Reservation - Booking of airlines. through Amadeus, Galileo & Sabre system, preparation of Itineraries, Fare calculation etc.
∎ Experience in Hotel Bookings, Preparing Holiday Packages & visa related services.
∎ Would Be Responsible for Communication with clients for marketing & selling of airline tickets, hotels, holiday packages, car rental etc.
∎ Through phone sales client hunt, creating market opportunity.
∎ Quick respond to client's query through phone, email, social media.
∎ Make outbound calls to customers, collecting different types of information's and store accordingly in the company database.
∎ Inform customers about our products and services. Use unique selling points to highlight our product features over the call.
∎ Assist customers with product price and quality related issues. Take part in database related information entry whenever needed.
∎ Sound knowledge in written and verbal communications in English.
∎ Take complaints and valued suggestions from the customers, follow up properly when any issue arises.
∎ Meeting call targets every day and prepare report accordingly.
Additional Requirements:
∎ Minimum 3 years working experience in recognized Airlines/Online travel Agency/Travel Agency / Tourism industry.
∎ Sound knowledge of Airline, Travel Agency sales & Customer Services.
∎ Good command in spoken and written English.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Festival Bonus: 2
Application Deadline: April 17, 2020
Company Information:
∎ Time Travels Limited
∎ Business : Time travel is the concept of movement between certain points in time, analogous to movement between different points in space by an object or a person, typically with the use of a hypothetical device known as a time machine. Time travel is a widely recognized concept in philosophy and fiction.
Category: Customer Support/Call Centre
Read Before Apply: Send your resume mentioning the applied post in the email subject.
Source: bdjobs.com
Deadline Expired on 17th Apr 2020
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