Online Customer Support Executive (Day/ Night Shift)

Job Description

Title: Online Customer Support Executive (Day/ Night Shift)

Company Name: Color Experts International, Inc.

Vacancy: 03

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Must be Graduate and have good communication skills.
∎ English experience can be a substitute for a degree in English.

Experience Requirements:
∎ 1 to 5 year(s)
∎ The applicants should have experience in the following area(s): Online (web/ e-mail) Support

Job Responsibilities:
∎ A USA based company with more than 30 years combined experiences looking for several experienced Online Customer Support Executives for night & day shift for its Bangladesh branch office in Uttara.
∎ The main job for the position will be reading and replying emails from USA/Europe based customers and understanding contents of the e-mail thoroughly with each and every instruction and assigning the work to the production teams. Also have to download and upload images from various servers like FTP, Hightail, WeTransfer, Dropbox etc. We will train up the right candidates if fast learner.

Additional Requirements:
∎ Age 25 to 35 years
∎ Only males are allowed to apply
∎ Experience using computers, internet and email is a must.
∎ While working experience with Prepress, Graphic Design, Image Manipulation and DTP companies with above experience, definitely it will be an added advantage but not compulsory.
∎ The candidate must be efficient in English in writing, reading and all types of English communications and able to work independently without any supervision when it comes to English communications.

Salary: Negotiable

Compensation & Other Benefits:
∎ Working with an USA managed company with more than 30 years of experience is a golden opportunity to learn in different areas and also an opportunity to move up to the Management.
∎ Two Eid Bonus, Bank Facility, in house cook meals like Breakfast, Lunch, Tiffin and other incentives provided. Night allowance for night shift peoples, various types of leaves and many other Benefits for each employee.
∎ Our business is rapidly expanding. In order to serve the additional customers we need several experienced Customer Support Executives. For the right candidate performance based earlier increments will be possible.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 4 Nov 2021

Company Information:
∎ 6 Oct 2021
∎ Color Experts International, Inc.
∎ Address : North Tower (13th Floor), 107, Dhaka-Mymensingh Road, Sector# 7, Uttara.
∎ Web : www.colorexpertsbd.com
∎ Business : Color Experts International, Inc. (CEI) is the fastest growing image manipulation, graphic design, desktop publishing, and prepress process outsourcing company based in Virginia, USA with corporate office in Sharjah, UAE and a design studio in Dhaka, Bangladesh.

Category: Customer Support/Call Centre

: If you are the right candidate please submit your resume to the above email address for immediate assessment.