Officer / Sr. Officer - Customer Service
Job Description
Title: Officer / Sr. Officer - Customer Service
Company Name: Asgar Ali Hospital (A Concern of City Group)
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Medical Administration
∎ The applicants should have experience in the following business area(s):
Hospital
Job Responsibilities:
∎ To greet all the visitors including patients and others warmly with excellent communication with manners & courtesy and presentation skills.
∎ To give information to the existing and potential patients and brief the patients regarding AAH facilities.
∎ To ensure a high level of sincerity, integrity and honesty while dealing with the customers.
∎ To coordinate with the emergency & IP department if the patient needs an ambulance for transportation.
∎ Respond to customer questions.
∎ Ensure to pick up product knowledge.
∎ To maintain a high level of punctuality.
∎ To ensure that all the complaints and requests have been addressed or forwarded to the respective HOD/Supervisor and provide appropriate solutions.
∎ Inform regarding VIP of reference patient to the HOD/Supervisor.
∎ To deliver all investigation report on due time.
∎ To coordinate with the emergency & IP department if the patient needs an ambulance for transportation.
∎ To attend code blue calls.
∎ Be responsible for the patient’s registration process, information and understand their needs by building a professional relationship.
∎ Respond to customer questions.
∎ Positively and respectfully communicate with the patients.
Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Medical allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 3 Oct 2021
Company Information:
∎ 25 Sep 2021
∎ Asgar Ali Hospital (A Concern of City Group)
∎ Address : 111/1/A, Distillery Road, Gandaria, Dhaka- 1204
∎ Web : www.asgaralihospital.com
∎ Business : Asgar Ali Hospital is a 200 bedded multi-disciplinary tertiary-care Hospital, situated at Gandaria, Dhaka. It is a concern of the `City Group` (www.citygroup.com.bd) which is one of the top Conglomerates in Bangladesh, started its journey back in 1972 and in a span of four decades, it has grown-up as one of the largest Industrial & Commercial Icons.
Asgar Ali Hospital offers all-inclusive state-of-the-art medical & healthcare services with up-to-date facilities which are exclusively managed by well-reputed medical professionals, skilled nurses and technicians from home and abroad. It`s main focus is to provide affordable Healthcare Services of International Standard through continuous innovation and improvement of facilities and convenience.
Studies have shown that no medical procedure is absolutely hazard free, but can be alleviated to a great extent, thus considering the reality we meticulously follow Patient Safety Protocols suggested by `International Patient Safety Goals` (IPSG), `Total Quality Management` (TQM) and `Infection Control Program` to ensure the safety of each patient of Asgar Ali Hospital. Our motivated and professionally skilled workforce along with state-of-the-art equipment has constructed a congenial infrastructure to cater the health needs of our patients.
In Asgar Ali Hospital, we do believe in Human Touch which comes as cherished gift not from our Consultants only but also from every staff around. Together we strive to create HOPE inside our Patients minds and make them feel special, loved and cared. Therefore with help of our healthcare experts, we are working relentlessly on our people in developing the right kind of attitude and empathy needed to nurture the ailing body and soul because "Every single Life is precious".
Category: Medical/Pharma
: Read the post carefully, Please do not apply if the requirements do not match with you, Only the shortlisted candidates will be called for an interview.
Source: bdjobs.com
Deadline Expired on 3rd Oct 2021
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