Officer/ Sr. Officer (Customer Service)

Job Description

Title: Officer/ Sr. Officer (Customer Service)

Company Name: An International Freight Forwarding Company

Vacancy: 06

Job Location: Chattogram, Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduate/ Masters from any reputed University.

Experience Requirements:
∎ 1 to 3 year(s)

Job Responsibilities:
∎ Proven working experience in the field of Import/ Export (Air/Sea).
∎ The applicant should have comprehensive knowledge on: Shipping documents related to Import.
∎ Capable to submit IGM and pre-alert and arrival notice to the customers.
∎ Must be capable to solve any emergency issue with the customers for import shipment by air & sea.
∎ Capable to work in a team and motivate to team members.
∎ Good command over MS Office/ Excel, E-mail, internet and report writing.
∎ Good English Skills, communications and interpersonal skills
∎ Any other responsibilities as and when assigned by the management will be treated as a duty

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Freshers are also encouraged to apply for Sr. Executive Post who have good communication skill in English and well reference in export/import related company
∎ Females are encouraged to apply
∎ Candidates having work experience only in Freight Forwarding Companies are strongly encouraged to apply.
∎ Good communication & negotiation skill.
∎ Ability to work under pressure.
∎ Willing to dedicate her even beyond office hours.

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ As per company Policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 4 Apr 2022

Company Information:
∎ 6 Mar 2022
∎ An International Freight Forwarding Company

Category: Customer Support/Call Centre

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