Officer / Sr. Officer - Customer Service
Job Description
Title: Officer / Sr. Officer - Customer Service
Company Name: A renowned hospital at Dhaka.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Medical Administration
∎ The applicants should have experience in the following business area(s):
Hospital
Job Responsibilities:
∎ To greet all the visitors including patients and others warmly with excellent communication with manners & courtesy and presentation skills.
∎ To give information to the existing and potential patients and brief the patients regarding AAH facilities.
∎ To ensure a high level of sincerity, integrity and honesty while dealing with the customers.
∎ To coordinate with the emergency & IP department if the patient needs an ambulance for transportation.
∎ Respond to customer questions.
∎ Ensure to pick up product knowledge.
∎ To maintain a high level of punctuality.
∎ To ensure that all the complaints and requests have been addressed or forwarded to the respective HOD/Supervisor and provide appropriate solutions.
∎ Inform regarding VIP of reference patient to the HOD/Supervisor.
∎ To deliver all investigation report on due time.
∎ To coordinate with the emergency & IP department if the patient needs an ambulance for transportation.
∎ To attend code blue calls.
∎ Be responsible for the patient's registration process, information and understand their needs by building a professional relationship.
∎ Respond to customer questions.
∎ Positively and respectfully communicate with the patients.
Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Medical allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Oct 2021
Company Information:
∎ 14 Oct 2021
∎ A renowned hospital at Dhaka.
Category: Medical/Pharma
: Read the post carefully, Please do not apply if the requirements do not match with you, Only the shortlisted candidates will be called for an interview.
Source: bdjobs.com
Deadline Expired on 21st Oct 2021
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