Officer/ Senior Officer (Transport Control Room)
Job Description
Title: Officer/ Senior Officer (Transport Control Room)
Company Name: Crown Transportation & Logistics Limited
Vacancy: Not specific
Job Location: Munshiganj
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 3 to 4 year(s)
Job Responsibilities:
∎ Demonstrates vigilance and visible promptness on service delivery with politeness and helping attitude.
∎ Attends customers by answering required service questions; suggesting information about logistic services in assigned area.
∎ Listen to & handle customer, dealer & driver's queries about logistics services effectively.
∎ Resolves logistics service problems by clarifying the customer's, dealer's & driver's complaint; determining the cause of the problem & following up to ensure resolution.
∎ Collecting customer information and analysing customer needs & recommends to management for potential services by logistics.
∎ Out-bound tele-calling for mobile based on logistics service.
∎ Provide right information to customers in professional tone & attitude.
∎ Responsible to daily vehicle monitoring by trackers.
∎ To monitor truck during trip such as accident, road workshop, side problem & others. Inform concern officials.
∎ Ensure DO side unloading location by VTS.
∎ Responsible for communication with driver during trip for unexpected hold on the road in the shift.
Additional Requirements:
∎ Age at most 25 years
∎ The applicants should have experience in a Group of companies.
∎ At least 02 years of experience as a customer care with a Group of Companies carrying out the overall shift controlling of transportation and related functions.
∎ Should have the adaptability to work in a huge and complex industrial environment.
∎ Ability to work on MS-Word & Excel for keeping records and generating reports on regular basis.
∎ Willing to work under presser.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 14 Feb 2021
Company Information:
∎ 2 Feb 2021
∎ Crown Transportation & Logistics Limited
∎ Address : Delta Life Tower (3rd & 6th Floor), Plot # 37, Road # 45 (South) & 90 (North),Gulshan - 2, Dhaka - 1212
∎ Web : www.crowncement.com
Category: General Management/Admin
:
Source: bdjobs.com
Deadline Expired on 14th Feb 2021
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