Officer/ Senior Officer (Reservation)

Job Description

Title: Officer/ Senior Officer (Reservation)

Company Name: Fly Far International.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Accounts, Fluent in speaking English, MS Word/ Excel/ PowerPoint/ OneNote

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Airlines, Airlines ticketing, Travel Agent
∎ The applicants should have experience in the following business area(s): Airline, Travel Agent

Job Context:
∎ We are looking for smart and experienced people to join as "Officer/Senior Officer" in our reservation team.
∎ He/She will be responsible to oversee the daily reservation activities and others account related activities related with the reservation.

Job Responsibilities:
∎ Expert on GDS system (Galileo, Amadeus and Sabre)
∎ Expert on Ticket issue, reissue, revalidation, refund and EMD.
∎ Responsible for reservation, incoming calls from inside and outside
∎ Meeting, greeting and taking care of guest needs to ensure excellent customer service
∎ Dealing with customer complaints and requests in an effective and courteous manner, providing or seeking solutions as quickly as possible.
∎ To administer all routes of reservations (e.g., online, phone) to ensure that room bookings or cancellations are made and recorded accurately.
∎ Sorting out any issues that may arise with bookings or reservations.
∎ Answering any questions customers might have about the reservations process.
∎ Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
∎ Social media response.

Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Medical allowance
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 28 Oct 2021

Company Information:
∎ 28 Sep 2021
∎ Fly Far International.
∎ Address : Ka 9/1 (4th floor) Above Shawarma House Beside Jomuna Future Park Jagannathpur, Boshundhora Road Dhaka – 1229
∎ Web :

Category: Secretary/Receptionist