Officer/ Senior Officer

Job Description

Title: Officer/ Senior Officer

Company Name: Akij Securities Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Service, Travel Tourism
∎ The applicants should have experience in the following business area(s): Airline, Tour Operator, Travel Agent
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ To provide information to clients regarding all kinds of facilities like package, procedure, charges and consultants provided by the organization
∎ Dealing with Customers' queries and complaints about ticketing, tour packages, visa, hajj umrah services, hotel bookings etc.
∎ Maintain all online/offline marketing communications on social media, email, website etc.
∎ Quick respond to clients' query through phone, email, social media & in-person.
∎ Providing clients with information about new promotional opportunities and current PR campaigns progress.
∎ Follow up on after sales service-related email
∎ Evaluate current marketing program and recommend improvements.
∎ Should be excellent in communication, ability to manage pressure and multitask.
∎ To perform any other duty assigned by the supervisor from time to time.

Additional Requirements:
∎ Age 23 to 28 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: January 17, 2020

Company Information:
∎ Akij Securities Ltd.
∎ Address : Akij Chamber (9th Floor), 73 Dilkusha C/A, Dhaka-1000.
∎ Web : http://akijgroup.com/

Category: Customer Support/Call Centre

Source: bdjobs.com

Similar Jobs

Customer Support cum Live Presenter

কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)

Officer-Customer Service

Tele Sales Executive

Executive (Customer Support and Transcription)

Executive- Customer Care Centre

Customer Support Executive

Office Executive - Night Shift

Customer Relationship Officer

Customer Support and Sales Executive

Executive (Female)

Customer Relation Executive (Female)

Manager- Ocean Freight

Call Center Agent

Customer Relationship Executive

Team Leader, Customer Care

Call Center Representative- Tele Sales

Jr. Executive/ Executive - Call Center

Travel Counselor - Sales Executive (Night Shift)

Executive/Sr. Executive (Customer Service, Export)

Contact Center Agent

Executive, Customer Relationship Management (Tech Sales)

Aftersales, Executive

Customer Relationship Executive - Team Lead

Customer Relation Manager

Scribe

Customer Relationship Officer(Female)

Customer Service Executive

Customer Service Representative

Customer Service Officer

Customer Support Specialist

Customer Service Representative

Executive (Customer Care and Audit Department)

Online Product Sales Agent / Sales Officer (SO)

Officer/Sr. Officer, Customer Service

Customer Service Officer