Officer/ Senior Officer

Job Description

Title: Officer/ Senior Officer

Company Name: Akij Securities Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Service, Travel Tourism
∎ The applicants should have experience in the following business area(s): Airline, Tour Operator, Travel Agent
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ To provide information to clients regarding all kinds of facilities like package, procedure, charges and consultants provided by the organization
∎ Dealing with Customers' queries and complaints about ticketing, tour packages, visa, hajj umrah services, hotel bookings etc.
∎ Maintain all online/offline marketing communications on social media, email, website etc.
∎ Quick respond to clients' query through phone, email, social media & in-person.
∎ Providing clients with information about new promotional opportunities and current PR campaigns progress.
∎ Follow up on after sales service-related email
∎ Evaluate current marketing program and recommend improvements.
∎ Should be excellent in communication, ability to manage pressure and multitask.
∎ To perform any other duty assigned by the supervisor from time to time.

Additional Requirements:
∎ Age 23 to 28 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: January 17, 2020

Company Information:
∎ Akij Securities Ltd.
∎ Address : Akij Chamber (9th Floor), 73 Dilkusha C/A, Dhaka-1000.
∎ Web : http://akijgroup.com/

Category: Customer Support/Call Centre