Officer, Query Management (Digital Marketing)

Job Description

Title: Officer, Query Management (Digital Marketing)

Company Name: A Reputed Group of Companies

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Social Media Marketing

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer query management, Digital Marketing

Job Responsibilities:
∎ Response to social media based customer quarries.
∎ Collect market information and prepare reports on market insights .
∎ Make prompt communication to the sales/service team and resolve any problem raised by customers/dealers/retailers through online platform.
∎ Assist marketing team with inquiry tracking in prescribed format.
∎ Assist in digital marketing activities and events when required.
∎ Maintain current online contents and promotional materials. Update and restructure contents as required.
∎ Track and report on online performance.
∎ Complete any other task assigned by the supervisor.

Additional Requirements:
∎ Age 21 to 30 years
∎ Both males and females are allowed to apply
∎ Knowledge and active presence on social media platforms (i.e; Facebook, YouTube, Instagram).
∎ Skilled in operating computers and other subsidiary gadgets.
∎ Good command over Bangla and English languages.

Salary:
∎ Negotiable
∎ As per organizational policy.

Application Deadline: 5 Nov 2020

Company Information:
∎ 28 Oct 2020
∎ A Reputed Group of Companies

Category: Customer Support/Call Centre

Read Before Apply: Please read job responsibilities and requirements carefully.