Officer (Customer Services)
Job Description
Title: Officer (Customer Services)
Company Name: Rani Food Industries Ltd (Rabbi Group)
Vacancy: 06
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ MBS/ M.Com/ MBA (Marketing) from any reputed University with excellent academic track record.
Job Context:
∎ We are expecting knowledgeable Fresher’s For Customer Services section
∎ We are looking for “Officer (Customer Services)” For Rani Food Industries Ltd (Rabbi Group) a leading Group of Companies in Bangladesh.
∎ Job Location: Corporate Office, Banani, Dhaka.
Job Responsibilities:
∎ Customer ‘s documents receive & delivery
∎ Call attending
∎ Receiving customer complaint and forwarding the complaint to concern dept.
∎ To provide information to the customer
∎ Listening and understanding of customer’s complaint and have to provide suitable solutions to customers.
∎ Reporting day to day activities to the concern authority
∎ To handle customer with effective communication skills.
∎ To provide excellent customer service and give precise information to the customer.
∎ Any other job as and when assigned by management.
Additional Requirements:
∎ Age at least 28 years
∎ Experience in relevant field is Preferred
∎ Should be sincere, polite, dynamic, hardworking & willing to work under pressure.
∎ Good Interpersonal Communication skills.
∎ Should be honest, hard working, enthusiastic, self-motivated
∎ Good interpersonal, analytical skill, problem solving, leadership skill as well as organizational skills.
∎ Must have to multiple tasking ability
∎ Candidate will also be patient and cool-tempered to deal with Customer
∎ Able and willing to work under pressure and meet the challenges.
∎ Self-motivated, hardworking, energetic and result oriented
∎ Good command on computer (Office Application, e-mail and internet browsing.,ERP)
∎ Good command in English & Bangla Language is needed.
Salary: Negotiable
Compensation & Other Benefits:
∎ Two festival bonuses & other admissible benefits as per company policy etc.
Application Deadline: December 20, 2019
Company Information:
∎ Rani Food Industries Ltd (Rabbi Group)
∎ Address : Corporate Office: House: 30, Road: 04, Block: C, Banani, Dhaka: 1213. // Factory: Plot-505, Bahadurpur, Mirzapur, Gazipur.
∎ Web : www.ranifood.com.bd
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 20th Dec 2019
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