Officer - Customer Care / Documentation

Job Description

Title: Officer - Customer Care / Documentation

Company Name: Babylon Logistics Ltd

Vacancy: 2

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer Service

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Customer Care
∎ The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Provide excellent customer service to enhance customers experience
∎ Respond to customer inquiries via online messages and over the phone
∎ Initiate sale, process the sale, follow up
∎ Provide after-sales support to gather important feedback from customers
∎ Assist Operations & Management team to run smooth business in daily tasks

Additional Requirements:
∎ Age 25 to 30 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per Company Standard

Application Deadline: June 4, 2019

Company Information:
∎ Babylon Logistics Ltd
∎ Business : Textiles, Garments, Trims & Accessories, Washing, Printing, Embroidery, Retail Fashion/Brand, Information Technology (Consulting, ERP Development), Agricultural Product & Service.

Category: Customer Support/Call Centre