Manager/Asst. Manager/Sr. Executive/Executive (Information Desk/OPD Billing/Customer Care Services)

Job Description

Title: Manager/Asst. Manager/Sr. Executive/Executive (Information Desk/OPD Billing/Customer Care Services)

Company Name: Bright Health Specialized Hospital Ltd.

Vacancy: Not specific

Job Location: Sirajganj (Sirajganj Sadar)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, Masters degree in any discipline
∎ PGD-HRM/others diploma degree/training holders from Bangladesh Institute of Management (BIM) may be given preference.
∎ Skills Required: Good knowledge on computer (MS Office, typing skill in English and Bangla

Experience Requirements:
∎ 1 to 5 year(s)
∎ The applicants should have experience in the following area(s): clinic, Health care produ, Hospital, Medical College and Hospital
∎ The applicants should have experience in the following business area(s): Clinic, Healthcare/Lifestyle product, Hospital
∎ Freshers are also encouraged to apply.

Job Context:
∎ Everyone can play more or less, but there are only few who can change the whole scenario. Are you the one? If you are tech-savvy trendsetter who has innovative ideas to improve the traditional one and "out of the box" thought-level, we would like to meet you.
∎ BHSH`s brain-child to research, formulate, develop and implement "an innovative model of health care management & service delivery integrated system" which would be developed novel and scientific approaches to increase the availability, affordability and quality of health care net-work to the Bangladeshi poor to rich & rural to urban patient equally through the greater adoption and use of digital smart technology by professionals, patients and their families from a "Patient-Centered Medical Home" (PCMH), for "Comprehensive & Holistic Care" (Mind +Body +Soul) with complete satisfaction and retention.

Job Responsibilities:
∎ Welcome to the appeared patients/clients at our outfit and asked them first before throwing their question to us by showing positive attitude.
∎ Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
∎ Keeps patient appointments on schedule by notifying providers of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
∎ Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.
∎ Maintains patient accounts by obtaining, recording, and updating personal and financial information.
∎ Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
∎ Coordinating with other departments within the hospital to ensure that patients are able to receive the care they need
∎ Utilize our medical office software to schedule new and follow-up appointments for our patients
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
∎ Attend and answer office phone calls/email etc. (if required).
∎ Data entry and make archive as per requirement of the position.
∎ Ensure accurate information to the patients’ about our services.
∎ Responsible for ensuring administrative activities of front desk.
∎ Upkeep as well as neat and cleanness of the office atmosphere.
∎ Must follow office dress code, grooming and etiquette during office hour.
∎ Must show your best positive attitude to all patients and staffs in any situation.
∎ Processing billing and payments, using software
∎ Bill collection/receive.
∎ Participate in and contribute to staff meetings and training session as per instruction of the management/supervisors/leaders.
∎ Must follow existing administrative rules and regulations for the greater interest of the hospital.
∎ Any others tasks as per requirement of the hospital to ensure standard patients’ services.

Additional Requirements:
∎ Age 25 to 45 years
∎ Both males and females are allowed to apply
∎ Good communication skills.
∎ Leadership skills.
∎ Must be honest and modest.
∎ Must have good command on computer operating. Especially Bangla (by using bijoy/unicode) & English typing is must.

Salary:
∎ Negotiable
∎ We offer attractive remuneration packages and ensure good environment with excellent career advancement opportunities to the deserving candidates.

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 17 Oct 2022

Company Information:
∎ 18 Sep 2022
∎ Bright Health Specialized Hospital Ltd.
∎ Address : M.A Motin Road, New Market (Main Gate), Sirajganj Sadar, Sirajganj.
∎ Web : http://www.brighthospitalbd.com/
∎ Business : Goal/ aim: To improve human health care facilities through service work.

Objectives/ purpose: To ensure and improve medical services for all classes and professions. To pay special attention to the medical services of the lower middle-class and lower-class people.

Category: Medical/Pharma

: The candidates who are interested to work in our team requested to apply mentioning the position on the top of the envelop/in the subject line of email and sent your application along with necessary documents including 02 copies recent passport size pictures to the HR & Admin Department, Bright Health Specialized Hospital, M.A. Matin Road, New Market (Main Gate), Sirajganj Sadar, Sirajganj or Send your application along with necessary documents through [email protected].