Manager, Dell Service Office

Job Description

Title: Manager, Dell Service Office

Company Name: Smart Technologies (BD) Ltd.

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s): Dell Service Process

Job Responsibilities:
∎ Applicant should be experienced in Dell service process.
∎ You have Microsoft, Cisco or other vendor certification you will get priority.
∎ Must have patience & competence to work under pressure.
∎ Willing to work extended hours and work on holidays.
∎ Certified Dell 1000 Client Foundation; Dell 2000 Printers 2018 You will get priority.
∎ Certified Dell 2000 Client 2020; Dell 2000 Wyse Thin Client You will get priority.
∎ Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis.
∎ Must be computer literate and able to produce different analytical report and statements independently.

Additional Requirements:
∎ Applicant should be experienced in Dell service process.
∎ You have Microsoft, Cisco or other vendor certification you will get priority.
∎ Must have patience & competence to work under pressure.
∎ Willing to work extended hours and work on holidays.
∎ Certified Dell 1000 Client Foundation; Dell 2000 Printers 2018 You will get priority.
∎ Certified Dell 2000 Client 2020; Dell 2000 Wyse Thin Client You will get priority.
∎ Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis.
∎ Must be computer literate and able to produce different analytical report and statements independently.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Festival Bonus: 2

Application Deadline: 15 Dec 2020

Company Information:
∎ 30 Nov 2020
∎ Smart Technologies (BD) Ltd.
∎ Address : Jahir Smart Tower, 205/1-205/1/A, West Kafrul, Begum Rokeya Sharani, Mirpur, Dhaka
∎ Web : www.smart-bd.com
∎ Business : IT Product Sales & Distribution, National Distributor of Huawei Mobile, Enterprise Solutions, Security & Surveillance, Software, Stationery Goods, Properties, Lenovo Mobile and Motorola Mobile etc

Category: Engineer/Architect

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Source: bdjobs.com

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