Job Description
Title: Junior Officer/ Officer (Customer Care)
Company Name: Ashulia Women and Children Hospital
Vacancy: 04
Job Location: Dhaka (Ashulia)
Employment Status: Full-time
Educational Requirements:
∎ Graduate from any reputed recognized university / BBA preferably with a major in Marketing.
Experience Requirements:
∎ 2 to 3 year(s)
Job Responsibilities:
∎ Welcome all customers with appropriate manners & courtesy.
∎ Identify patient correctly by name, Patient ID and age/Date of birth.
∎ Make liaison with corporate clients for smooth transaction time to time and give feedback to the authority.
∎ Inform the patient about the amount due; process the transaction in appropriate manner.
∎ Prepare invoices for registration, consultation, investigations.
∎ Ensure accountability for the safekeeping of the cash.
∎ Listen to the patient's queries/complaints and address the issue by himself/herself.
∎ Perform any other reasonable task that may be assigned to them by supervisor/Authority from time to time.
Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ Typing skill minimum 15-20 Word per Minute in English.
∎ Billing skill (Registration, consultation, investigations, & others) in a reputed hospital will get preference.
∎ Should have good command in English & Bangla
∎ Should be energetic, self-disciplined, initiative taker, pro-active, dedicated, punctual and committed to the job.
∎ Should have good interpersonal and communication skills.
∎ Should have sound knowledge in Microsoft Office.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 26 Jun 2023
Company Information:
∎ 27 May 2023
∎ Ashulia Women and Children Hospital
∎ Address : Ashulia, Savar, Dhaka
∎ Web : www.awchbd.org
Category: Customer Support/Call Centre
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