Jr. Executive, International Division (Sales, Service & Accounts Coordination)

Job Description

Title: Jr. Executive, International Division (Sales, Service & Accounts Coordination)

Company Name: Sundarban International

Vacancy: 1

Location: Dhaka (Banani)

Minimum Salary: Negotiable

Published: 22 Jun 2025

Education:
∎ Bachelor of Business Administration (BBA)
∎ BBA (Marketing, Accounting) or a related field is required.
∎ BBA (Marketing, Accounting) or a related field is required.

Requirements:

Additional Requirements:
∎ Proficiency in MS Excel and PowerPoint for reporting, analysis, and presentations.
∎ Familiarity with Al tools (e.g., ChatGPT, Excel AI, CRM automation) to enhance task efficiency and generate optimized outcomes.
∎ Excellent written and verbal communication skills.
∎ Strong analytical, organizational, and multitasking abilities.
∎ Ability to work collaboratively across departments with a customer centric approach.
∎ Proficiency in MS Excel and PowerPoint for reporting, analysis, and presentations.
∎ Familiarity with Al tools (e.g., ChatGPT, Excel AI, CRM automation) to enhance task efficiency and generate optimized outcomes.
∎ Excellent written and verbal communication skills.
∎ Strong analytical, organizational, and multitasking abilities.
∎ Ability to work collaboratively across departments with a customer centric approach.

Responsibilities & Context:
∎ Support the sales team with order processing, quotations, contracts, and proposals.
∎ Maintain and update customer databases and sales records for accuracy and accessibility.
∎ Coordinate with internal departments to ensure prompt and accurate product/service delivery.
∎ Prepare regular sales reports and dashboards; monitor performance metrics and lead pipelines.
∎ Communicate with clients to follow up on inquiries, quotations, and pending orders or payments.
∎ Coordinate with the finance department regarding billing, credit approvals, and collections.
∎ Manage accounts receivable and ensure timely payment from customers.
∎ Generate sales-related financial reports, including outstanding payment summaries
∎ Address customer inquiries, complaints, and service requests promptly and professionally.
∎ Schedule and track service appointments, deliveries, and post-sales activities.
∎ Ensure high levels of customer satisfaction by providing timely after-sales support.
∎ Liaise with logistics and operations teams to monitor and resolve delivery issues.
∎ Foster long-term relationships with clients to drive repeat business and customer loyalty.
∎ Assisting with invoicing, payment tracking and account reconciliations.
∎ Coordinating with finance for billing, Credit approvals and collections.
∎ Managing accounts receivable and ensuring timely payments from customers.
∎ Generating financial reports related to sales and outstanding payments.
∎ Ensuring compliance with company financial policies and procedures.
∎ Serve as a communication bridge between departments.
∎ Maintain comprehensive records and ensure data integrity in all processes.
∎ Identify areas for administrative or operational improvement and recommend changes.
∎ Support management with analytical reports, performance tracking, and data insights.
∎ Analyze and identify inefficiencies in sales and service processes to propose enhancements.
∎ Evaluate customer feedback to improve service quality and delivery timelines.
∎ Assist in onboarding and training new team members on coordination practices and tools.
∎ Sales Coordination
∎ Support the sales team with order processing, quotations, contracts, and proposals.
∎ Maintain and update customer databases and sales records for accuracy and accessibility.
∎ Coordinate with internal departments to ensure prompt and accurate product/service delivery.
∎ Prepare regular sales reports and dashboards; monitor performance metrics and lead pipelines.
∎ Communicate with clients to follow up on inquiries, quotations, and pending orders or payments.
∎ Coordinate with the finance department regarding billing, credit approvals, and collections.
∎ Manage accounts receivable and ensure timely payment from customers.
∎ Generate sales-related financial reports, including outstanding payment summaries
∎ Service Coordination
∎ Address customer inquiries, complaints, and service requests promptly and professionally.
∎ Schedule and track service appointments, deliveries, and post-sales activities.
∎ Ensure high levels of customer satisfaction by providing timely after-sales support.
∎ Liaise with logistics and operations teams to monitor and resolve delivery issues.
∎ Foster long-term relationships with clients to drive repeat business and customer loyalty.
∎ Accounts Coordination
∎ Assisting with invoicing, payment tracking and account reconciliations.
∎ Coordinating with finance for billing, Credit approvals and collections.
∎ Managing accounts receivable and ensuring timely payments from customers.
∎ Generating financial reports related to sales and outstanding payments.
∎ Ensuring compliance with company financial policies and procedures.
∎ General Administration & Reporting
∎ Serve as a communication bridge between departments.
∎ Maintain comprehensive records and ensure data integrity in all processes.
∎ Identify areas for administrative or operational improvement and recommend changes.
∎ Support management with analytical reports, performance tracking, and data insights.
∎ Process Improvement
∎ Analyze and identify inefficiencies in sales and service processes to propose enhancements.
∎ Evaluate customer feedback to improve service quality and delivery timelines.
∎ Assist in onboarding and training new team members on coordination practices and tools.

Compensation & Other Benefits:
∎ 06 days a week (01 day weekend)
∎ 06 days a week (01 day weekend)

Employment Status: Full Time

Job Location: Dhaka (Banani)

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Hard Copy:
∎ HR & Admin, 8 Alaol Avenue, Sector#06, Uttara, Dhaka.

Company Information:
∎ Sundarban International

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 10 Jul 2025

Category: General Management/Admin