Jr. Executive/ Executive, Call Centre

Job Description

Title: Jr. Executive/ Executive, Call Centre

Company Name: Ratul Properties Limited

Vacancy: Not specific

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor Degree in any Discipline

Experience Requirements:
∎ 1 to 3 year(s)

Job Responsibilities:
∎ Attending Incoming & Outgoing calls of potential customers and stakeholders politely and timely with proper etiquettes & professional manner.
∎ Prepare customer queries, complaints or problems; records and forward to the concerned department.
∎ Handle customer's day to day queries & provide required relevant product information in an efficient, professional and positive manner.
∎ Handling multiple incoming & outgoing phone calls in a timely manner and transfer/forward the calls to the concerned person/extension.
∎ Prepare daily inbound & outbound calls, queries/complaints & answers report and send the concern department.
∎ Maintain proper documentation of complaint/queries records.
∎ Any other jobs assigned by supervisor/HOD related to role.

Additional Requirements:
∎ Age 22 to 30 years
∎ Only males are allowed to apply
∎ Excellent Communication Skill
∎ Proactive & Quick Learner
∎ Self Motivated
∎ Punctual & Hard Worker
∎ Expertise in MS Office

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 24 Sep 2022

Company Information:
∎ 25 Aug 2022
∎ Ratul Properties Limited

Category: Customer Support/Call Centre

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