Job Description
Title: Italian Language Expert - Officer Operations
Company Name: A Reputeted MNC
Vacancy: 5
Age: 25 to 30 years
Location: Dhaka
Salary: Negotiable
Published: 22 May 2025
Education:
∎ Bachelor of Business Administration (BBA), Bachelor of Business Studies (BBS), Bachelor of Arts (Pass), Bachelor of Science (BSc)
Requirements:
Additional Requirements:
∎ Age 25 to 30 years
∎ Candidate must have sufficient language skill (B2 or C1 or C2) in French language.
∎ Must be customer oriented.
∎ Candidates experienced in BPO industry, telecommunication, airlines, customer cate, hotel shall be preferred but it’s not a mandatory requirement.
∎ Candidate must have sufficient language skill (B2 or C1 or C2) in French language.
∎ Must be customer oriented.
∎ Candidates experienced in BPO industry, telecommunication, airlines, customer cate, hotel shall be preferred but it’s not a mandatory requirement.
∎
Responsibilities & Context:
∎ To maintain effective communication with Italian Officials.
∎ To ensure day-to-day office activities.
∎ Handle customer/applicant queries personally or via email, telephone.
∎ To ensure customer satisfaction.
∎ To ensure local & international compliance, 100% implementation of SOP standards.
∎ Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
∎ Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
∎ To Ensure customer satisfaction.
∎ Encourage applicants to provide feedback on services provided and their overall experience in the office.
∎ To maintain effective communication with Italian Officials.
∎ To ensure day-to-day office activities.
∎ Handle customer/applicant queries personally or via email, telephone.
∎ To ensure customer satisfaction.
∎ To ensure local & international compliance, 100% implementation of SOP standards.
∎ Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
∎ Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
∎ To Ensure customer satisfaction.
∎ Encourage applicants to provide feedback on services provided and their overall experience in the office.
∎
Skills & Expertise:
Compensation & Other Benefits:
∎ Insurance, Weekly 2 holidays, Over time allowance, T/A, Medical allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Job Highlights:
∎ Expert in Italian Languages
∎ Experience in Customer Service
∎ Expert in Italian Languages
∎ Experience in Customer Service
Company Information:
∎ A Reputeted MNC
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 21 Jun 2025
Category: Customer Support/Call Centre
