Italian Language Expert - Officer Operations

Job Description

Title: Italian Language Expert - Officer Operations

Company Name: A Reputeted MNC

Vacancy: 5

Age: 25 to 30 years

Location: Dhaka

Salary: Negotiable

Published: 22 May 2025

Education:
∎ Bachelor of Business Administration (BBA), Bachelor of Business Studies (BBS), Bachelor of Arts (Pass), Bachelor of Science (BSc)

Requirements:

Additional Requirements:
∎ Age 25 to 30 years
∎ Candidate must have sufficient language skill (B2 or C1 or C2) in French language.
∎ Must be customer oriented.
∎ Candidates experienced in BPO industry, telecommunication, airlines, customer cate, hotel shall be preferred but it’s not a mandatory requirement.
∎ Candidate must have sufficient language skill (B2 or C1 or C2) in French language.
∎ Must be customer oriented.
∎ Candidates experienced in BPO industry, telecommunication, airlines, customer cate, hotel shall be preferred but it’s not a mandatory requirement.
∎

Responsibilities & Context:
∎ To maintain effective communication with Italian Officials.
∎ To ensure day-to-day office activities.
∎ Handle customer/applicant queries personally or via email, telephone.
∎ To ensure customer satisfaction.
∎ To ensure local & international compliance, 100% implementation of SOP standards.
∎ Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
∎ Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
∎ To Ensure customer satisfaction.
∎ Encourage applicants to provide feedback on services provided and their overall experience in the office.
∎ To maintain effective communication with Italian Officials.
∎ To ensure day-to-day office activities.
∎ Handle customer/applicant queries personally or via email, telephone.
∎ To ensure customer satisfaction.
∎ To ensure local & international compliance, 100% implementation of SOP standards.
∎ Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
∎ Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
∎ To Ensure customer satisfaction.
∎ Encourage applicants to provide feedback on services provided and their overall experience in the office.
∎

Skills & Expertise:

Compensation & Other Benefits:
∎ Insurance, Weekly 2 holidays, Over time allowance, T/A, Medical allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Job Highlights:
∎ Expert in Italian Languages
∎ Experience in Customer Service
∎ Expert in Italian Languages
∎ Experience in Customer Service

Company Information:
∎ A Reputeted MNC

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 21 Jun 2025

Category: Customer Support/Call Centre