IT Support Executive

Job Description

Title: IT Support Executive

Company Name: Freelancer Digital Experts

Vacancy: n/a

Age: Na

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

Published: 2026-06-22

Application Deadline: 2026-06-24

Education: Requirements Minimum HSC/Diploma/Bachelor`s degree. Good communication skills in Bangla and basic English. Ability to handle customer calls professionally. Basic computer and internet knowledge. Experience in customer service or call support will be an advantage. Ability to work under pressure and meet service targets.

Requirements:

Skills Required:

Additional Requirements:

Responsibilities & Context: Job Responsibilities Provide phone, WhatsApp, and email support to customers regarding IT products and digital services. Assist customers with account setup, subscription activation, and technical troubleshooting. Handle customer inquiries professionally and maintain high customer satisfaction. Record and update customer information in the company CRM system. Follow up on pending support cases and ensure timely resolution. Coordinate with technical and sales teams to resolve customer issues. Maintain accurate records of customer interactions and support activities. Prepare daily and weekly support reports. Benefits Competitive salary and performance incentives. Career growth opportunities. Professional training and development. Friendly working environment.

Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: