International Telemarketing Executive (Night Shift)

Job Description

Title: International Telemarketing Executive (Night Shift)

Company Name: Kesef BPO

Vacancy: 15

Age: 18 to 50 years

Location: Dhaka, Dhaka (Uttara Sector 12)

Salary: Tk. 20000 - 30000 (Monthly)

Published: 16 Jun 2025

Education:
∎ Bachelor of Business Administration (BBA), HSC, A Level, O Level

Requirements:

Additional Requirements:
∎ Age 18 to 50 years
∎ Freshers are encouraged to apply (Only O-level, A-level or Fluent ENGLISH Speaker).
∎ Willing to work at night shifts to match business hours in USA (Bangladesh time 8:00 PM - 5:00 AM).
∎ Willing to be in a minimum of 3 months probation period.
∎ Able to speak clearly and persuasively in English in positive or negative situations.
∎ Proven organizational and interpersonal skills.
∎ Self-motivated, independent worker with the ability to multitask.
∎ Professional, courteous and know proper phone etiquette.
∎ Excellent communication skills in English, both written and verbal, with the ability to convey complex information clearly and concisely.
∎ Strong interpersonal skills and the ability to work collaboratively in a team-oriented environment.
∎ Ability to work independently as well as cooperatively in a team setting.
∎ Exceptional attention to detail and organizational skills to manage multiple tasks simultaneously.
∎ Ability to relate with a diverse group of people.
∎ Sound knowledge of essential software like MS Word, MS Excel, Email etc.
∎ Freshers are encouraged to apply (Only O-level, A-level or Fluent ENGLISH Speaker).
∎ Willing to work at night shifts to match business hours in USA (Bangladesh time 8:00 PM - 5:00 AM).
∎ Willing to be in a minimum of 3 months probation period.
∎ Able to speak clearly and persuasively in English in positive or negative situations.
∎ Proven organizational and interpersonal skills.
∎ Self-motivated, independent worker with the ability to multitask.
∎ Professional, courteous and know proper phone etiquette.
∎ Excellent communication skills in English, both written and verbal, with the ability to convey complex information clearly and concisely.
∎ Strong interpersonal skills and the ability to work collaboratively in a team-oriented environment.
∎ Ability to work independently as well as cooperatively in a team setting.
∎ Exceptional attention to detail and organizational skills to manage multiple tasks simultaneously.
∎ Ability to relate with a diverse group of people.
∎ Sound knowledge of essential software like MS Word, MS Excel, Email etc.

Responsibilities & Context:
∎ Make outbound calls to USA / Canada customers and handle different topics according to the communication script.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Sell services / products over the phone as per the instructions provided.
∎ Keep records of all conversations in our call center database in a comprehensible way.
∎ Meet personal / team qualitative and quantitative targets.
∎ Make outbound calls to USA / Canada customers and handle different topics according to the communication script.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Sell services / products over the phone as per the instructions provided.
∎ Keep records of all conversations in our call center database in a comprehensible way.
∎ Meet personal / team qualitative and quantitative targets.

Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus, Weekly 2 holidays, Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Attendance Bonus & Transportation allowance will be provided.
∎ Exclusive Sales / Telemarketing training will be provided without fees.
∎ Highly attractive Sales Bonus.
∎ Annual Tours, Celebration of Events & Occasions.
∎ Guaranteed on time payment.
∎ Monthly Reviews & Feedbacks.
∎ Training & Development By Organization Assigned Consultants.
∎ Find the ground breaking career and build yourself as an asset for the country to build our economy.
∎ Attendance Bonus & Transportation allowance will be provided.
∎ Exclusive Sales / Telemarketing training will be provided without fees.
∎ Highly attractive Sales Bonus.
∎ Annual Tours, Celebration of Events & Occasions.
∎ Guaranteed on time payment.
∎ Monthly Reviews & Feedbacks.
∎ Training & Development By Organization Assigned Consultants.
∎ Find the ground breaking career and build yourself as an asset for the country to build our economy.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka, Dhaka (Uttara Sector 12)

Job Highlights:
∎ Candidates must be fluent in English.
∎ Both male and female candidates are encouraged to apply.
∎ Candidates with prior experience in MCA or any other telemarketing campaigns will be prioritized.
∎ Candidates must be fluent in English.
∎ Both male and female candidates are encouraged to apply.
∎ Candidates with prior experience in MCA or any other telemarketing campaigns will be prioritized.

Company Information:
∎ Kesef BPO
∎ House 58, Road 13, Sector 12, Uttara, Dhaka - 1230
∎ https://www.kesefbpo.com/
∎ Kesef Business Solutions LTD is a leading outsourcing provider specializing in a wide range of BPO services, including customer support, back-office operations, and digital transformation. With a focus on quality and innovation, Kesef leverages advanced technology and highly skilled professionals to deliver cost-effective and scalable solutions tailored to the unique needs of each client.

Mission: To empower businesses by providing exceptional outsourcing services that enhance efficiency, reduce costs, and drive growth.

Vision: To be the global leader in BPO services, known for innovation, customer-centric solutions, and operational excellence.

Kesef is dedicated to helping businesses streamline operations and focus on their core activities, ensuring sustainable growth and success. Visit https://www.kesefbpo.com/ to learn more.

Address::
∎ House 58, Road 13, Sector 12, Uttara, Dhaka - 1230
∎ https://www.kesefbpo.com/
∎ Kesef Business Solutions LTD is a leading outsourcing provider specializing in a wide range of BPO services, including customer support, back-office operations, and digital transformation. With a focus on quality and innovation, Kesef leverages advanced technology and highly skilled professionals to deliver cost-effective and scalable solutions tailored to the unique needs of each client.Mission: To empower businesses by providing exceptional outsourcing services that enhance efficiency, reduce costs, and drive growth.Vision: To be the global leader in BPO services, known for innovation, customer-centric solutions, and operational excellence.Kesef is dedicated to helping businesses streamline operations and focus on their core activities, ensuring sustainable growth and success. Visit https://www.kesefbpo.com/ to learn more.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 16 Jul 2025

Category: Customer Support/Call Centre