International Call Centre Agent (Supervisor/Executive)

Job Description

Title: International Call Centre Agent (Supervisor/Executive)

Company Name: Akij Infotech Limited (a concern of Akij Resources Ltd.)

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ A Level/O Level/HSC/ Fresh Graduate
∎ Skills Required: Fluent in speaking English, Strong communication skills , Telecommunication Service

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center Agent, International Call Center, Tele Marketing, Tele Sales
∎ The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center, Telecommunication
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Telesales/ Telemarketing/ Appointment setting for USA/Canada market.
∎ Manage large amounts of outbound calls to USA/ Canada customers in a timely manner.
∎ Follow communication "scripts" when handling different topics.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Receiving customers enquirers, selling services/ products over telephone as per the instruction provided.
∎ Keep records of all conversations in our call center database in a comprehensible way.
∎ Meet personal/ team qualitative and quantitative targets.
∎ If you are fluent in English and able to work at Night Shift, then you are the perfect candidate for this Job.

Additional Requirements:
∎ Age 18 to 35 years
∎ Both males and females are allowed to apply
∎ Must have the willingness to work at night shift

Salary:
∎ Negotiable
∎ Hourly based salary Sales commission (An agent can easily earn more than BDT. 10,000 as sales commission per month)

Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Weekly 02 Holidays (Saturday & Sunday)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Sep 2021

Company Information:
∎ 12 Sep 2021
∎ Akij Infotech Limited (a concern of Akij Resources Ltd.)
∎ Address : Akij House, 198 Bir Uttam Mir Shawkat Sarak, Tejgaon, Dhaka-1208.
∎ Web : www.akij.net

Category: Customer Support/Call Centre

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