International Call Center Executive (Night Shift)

Job Description

Title: International Call Center Executive (Night Shift)

Company Name: Universal IT

Vacancy: 15

Job Location: Dhaka, Dhaka (Khilkhet)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, A Level, HSC
∎ Fluency in English Speaking is our first priority, it doesn't really matter what Education background you are from. So apply for this job if you think you can have good conversation with English speaking foreigner and convince them to buy our services. So your English Speaking and understanding should be outstanding.
∎ Training/Trade Course: Telemarketig,Marketing

Job Context:
∎ International Telemarketing in USA & Canadian Time (Our Night Time) & English only.
∎ Office time 10 PM to 8 AM (hours can be 1 hour forward or backward depending on projects.)

Job Responsibilities:
∎ International Call Center Job, telemarketing.
∎ Must be very FLUENT in English Speaking. (PLEASE DO NOT APPLY IF YOU CAN'T SPEAK ENGLISH! You have to sale product or services over the phone TO Canadian or USA customers in ENGLISH and so your English should be very good)

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Basic computer knowledge. Humble, smart, no drug addiction at all, honest, with good attitude & punctual. It is night shift job as USA & Canadian Job.

Salary:
∎ Tk. 10000 - 18000 (Monthly)
∎ Basic Fixed salary + Sales Bonus, You will have chance to earn extra money on top of your salary by sales bonus 0 to 15000 TK monthly. We have sales incentives, monthly performance bonus,daily performance bonus and employee of the month Bonus. Opportunity to grow / get promotion by quality and performance.

Compensation & Other Benefits:
∎ Over time allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 1
∎ Great environment for university student, Lucrative performance & attendance bonus etc.

Application Deadline: 31 Jul 2020

Company Information:
∎ 2 Jul 2020
∎ Universal IT
∎ Address : House No 05, Road No 05, Nikunjo-2, Khilkhet
∎ Web : http://uit4u.com
∎ Business : International Call Center & IT Firm.

Category: Customer Support/Call Centre

Read Before Apply: Because of Covid-19, we wish to make the interview process gathering free so as first step for job interview Please send 2 voice recordings of the bellow script like you are calling/ talking and send the recording via email at "[email protected]"1# Script:"Good Afternoon, I need to speak with the person responsible for electric bill for the Home.Is that you? ok great, my name is Mark and I'm calling FROM UNIVERSAL IT ENERGY about Comed's customer choice program. This call is being recorded for quality assurance purposes. We mailed out a letter with your previous bill about a rate reduction you qualified for on your account.Did you have a chance to look that over yet? (Yes or No) Great that's why I'm calling. The information was informing you of a rate decrease for your Comed Electric account. You will still get the same benefits that you are currently getting from Comed. Unfortunately the savings was not automatic in order to get the wholesale rate you have to ask for it and we never received a response from the information made available so it became my job to make sure you still qualify and apply the lower rate. I know you weren't expecting this phone call today so go grab a copy of your most recent Comed bill so I can apply the reduced pricing. I'll hold while you get that and just let me know when you're ready.ONCE they have their bill, proceed to next step.• First let's verify your account number. It's on the top of your bill page 1.• And how does the name appear on the bill?• And what is your name?• How is the service address listed on the bill? Now I just need one more moment of your time. You will hear a quick series of questions by an verification operator going over your information just to make sure I've done my job correctly. It will only take about 90 seconds, and I will be on the line with you the whole time. If you have any questions during the verification, please hold them until the end and I will be happy to answer them then. So, before I bring the verification on the line, do you have any questions?Great, please hold one moment and I'll have you off the phone in less than 2 minutes. "#2 . Send a voice recordings of introducing yourself in 1-2 min Thanks [email protected]://www.facebook.com/Universalit4u/

Source: bdjobs.com

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