International Call Center Executive (Night Shift only)

Job Description

Title: International Call Center Executive (Night Shift only)

Company Name: Universal IT

Vacancy: 15

Job Location: Dhaka, Dhaka (Khilkhet)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, A Level
∎ Fluency in English Speaking is our first priority, it doesn't really matter what Education background you are from. So apply for this job if you think you can have good conversation with English speaking foreigner and convince them to buy our services. So your English Speaking and understanding should be outstanding. Under graduation enrolled fresher with good English communication skill are encouraged to apply. And it is night shifts job.
∎ Training/Trade Course: Telemarketig,Marketing

Job Context:
∎ International Telemarketing in USA & Canadian Time (Our Night Time) & English only.
∎ Office time 9 PM to 6 AM (hours can be 1 hour forward or backward depending on projects or day light saving.)

Job Responsibilities:
∎ International Call Center Job, telemarketing.
∎ You Must be very FLUENT in English Speaking. (PLEASE DO NOT APPLY IF YOU CAN'T SPEAK ENGLISH! You have to sale product or services over the phone TO Canadian or USA customers in ENGLISH and so your English should be very good)

Additional Requirements:
∎ Age 16 to 35 years
∎ Basic computer knowledge. Humble, smart, no drug addiction at all, honest, with good attitude & punctual. It is night shift job as USA & Canadian Job.
∎ Person with disability are encouraged to apply

Salary:
∎ Tk. 10000 - 20000 (Monthly)
∎ Basic Fixed salary + Sales Bonus, You will have chance to earn extra money on top of your Fixed salary by sales bonus monthly. We have sales incentives, monthly performance bonus, daily performance bonus and employee of the month Bonus. Opportunity to grow / get promotion by quality and performance.

Compensation & Other Benefits:
∎ Over time allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 1
∎ Great environment for university student, Lucrative performance & attendance bonus etc.

Application Deadline: 23 Mar 2021

Company Information:
∎ 21 Feb 2021
∎ Universal IT
∎ Address : House No 05, Road No 05, Nikunjo-2, Khilkhet
∎ Web : https://universalit.net/
∎ Business : International Call Center & IT Firm.

Category: Customer Support/Call Centre

: Because of Covid-19, we wish to make the interview process gathering free so as first step for job interview Please send 2 voice recordings of the bellow script like you are calling/ talking and send the recording via email at "[email protected]"1# Script:"Good Afternoon, I need to speak with the person responsible for electric bill for the Home.Is that you?ok great, my name is Mark and I'm calling FROM UNIVERSAL -IT ENERGY about Comed's customer choice program. This call is being recorded for quality assurance purposes. We mailed out a letter with your previous bill about a rate reduction you qualified for on your account.Did you have a chance to look that over yet? (Yes or No) Great that's why I'm calling.The information was informing you of a rate decrease for your Comed Electric account. You will still get the same benefits that you are currently getting from Comed. Unfortunately the savings was not automatic in order to get the wholesale rate you have to ask for it and we never received a response from the information made available so it became my job to make sure you still qualify and apply the lower rate.I know you weren't expecting this phone call today so go grab a copy of your most recent Comed bill so I can apply the reduced pricing. • First let's verify your account number. It's on the top of your bill page 1.• And how does the name appear on the bill?• And what is your name?• How is the service address listed on the bill?Now I just need one more moment of your time. You will hear a quick series of questions by an verification operator going over your information just to make sure I've done my job correctly. It will only take about 90 seconds, and I will be on the line with you the whole time. If you have any questions during the verification, please hold them until the end and I will be happy to answer them then. So, before I bring the verification on the line, do you have any questions for me?Ok Great, please hold one moment and I'll have you off the phone in less than 2 minutes. "#2 . Send a voice recordings of introducing yourself in 1-2 minThanks

Source: bdjobs.com

Similar Jobs

Customer Support cum Live Presenter

কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)

Officer-Customer Service

Tele Sales Executive

Executive (Customer Support and Transcription)

Executive- Customer Care Centre

Customer Support Executive

Office Executive - Night Shift

Customer Relationship Officer

Customer Support and Sales Executive

Executive (Female)

Customer Relation Executive (Female)

Manager- Ocean Freight

Call Center Agent

Customer Relationship Executive

Team Leader, Customer Care

Call Center Representative- Tele Sales

Jr. Executive/ Executive - Call Center

Travel Counselor - Sales Executive (Night Shift)

Executive/Sr. Executive (Customer Service, Export)

Contact Center Agent

Executive, Customer Relationship Management (Tech Sales)

Aftersales, Executive

Customer Relationship Executive - Team Lead

Customer Relation Manager

Scribe

Customer Relationship Officer(Female)

Customer Service Executive

Customer Service Representative

Customer Service Officer

Customer Support Specialist

Customer Service Representative

Executive (Customer Care and Audit Department)

Online Product Sales Agent / Sales Officer (SO)

Officer/Sr. Officer, Customer Service

Customer Service Officer