International Call Center Executive (Night Shift)

Job Description

Title: International Call Center Executive (Night Shift)

Company Name: Innovative Solutions LTD

Vacancy: --

Location: Dhaka (Badda)

Salary: Tk. 15000 - 20000 (Monthly)

Published: 13 Apr 2025

Education:
∎ Higher Secondary, A Level, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Please do not apply If you are not live in Dhaka.

Responsibilities & Context:
∎ Manage large amounts of inbound and outbound calls in a timely manner
∎ Follow communication “scripts” when handling different topics
∎ Identify customers’ needs, clarify information, research every issue and provide services.
∎ level/ A level/ HSC/ BBA background necessary.
∎ Under graduation enrolled freshers with good English communication skill are encouraged to apply.
∎ Keep records of all conversations in our call center database in a comprehensible way
∎ Frequently attend educational seminars to improve knowledge and performance level
∎ Meet personal/team qualitative and quantitative targets
∎ Communicate respectfully and politely with customers at all times.
∎ Respect office rules and responsibilities.
∎ Job Summary:
∎ Innovators Services Ltd. is an international outbound B2B call center. We are seeking a friendly, hard-working call center agent to join our growing team. In this position, you will interact respond to inquiries in either the sales& marketing or customer service over the phone. You should be ambitious, results-driven, and goal-oriented.

∎ Employment Status: Full-time (Night-Shift)
∎ Job Location: Badda, Link Road

∎ Manage large amounts of inbound and outbound calls in a timely manner
∎ Follow communication “scripts” when handling different topics
∎ Identify customers’ needs, clarify information, research every issue and provide services.
∎ level/ A level/ HSC/ BBA background necessary.
∎ Under graduation enrolled freshers with good English communication skill are encouraged to apply.
∎ Keep records of all conversations in our call center database in a comprehensible way
∎ Frequently attend educational seminars to improve knowledge and performance level
∎ Meet personal/team qualitative and quantitative targets
∎ Communicate respectfully and politely with customers at all times.
∎ Respect office rules and responsibilities.

Compensation & Other Benefits:
∎ 2 holidays a week (Saturday & Sunday)
∎ Salary Review: Half Yearly
∎ Attendance Bonus BDT-1000 & Transportation allowance BDT-1000 will be provided with basic salary.
∎ Exclusive Sales/ Telemarketing training will be provided without fees.
∎ Highly attractive Sales Bonus. Performance bonus.
∎ 2 holidays a week (Saturday & Sunday)
∎ Salary Review: Half Yearly
∎ Attendance Bonus BDT-1000 & Transportation allowance BDT-1000 will be provided with basic salary.
∎ Exclusive Sales/ Telemarketing training will be provided without fees.
∎ Highly attractive Sales Bonus. Performance bonus.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Badda)

Read Before Apply: APPLY ONLY IF: You have an excellent communication skill in English. You are comfortable and interested working at NIGHT SHIFT. (8:00 PM to 5:00 AM Bangladesh time)

Company Information:
∎ Innovative Solutions LTD
∎ GA-131, Gulshan, Link Road, Dhaka, 1212
∎ Innovative Solutions LTD is an international outbound B2B call center. We are seeking a friendly, hard-working call center agent to join our growing team. In this position, you will interact respond to inquiries in either the sales& marketing or customer service over the phone. You should be ambitious, results-driven, and goal-oriented.

Address::
∎ GA-131, Gulshan, Link Road, Dhaka, 1212
∎ Innovative Solutions LTD is an international outbound B2B call center. We are seeking a friendly, hard-working call center agent to join our growing team. In this position, you will interact respond to inquiries in either the sales& marketing or customer service over the phone. You should be ambitious, results-driven, and goal-oriented.

Application Deadline: 13 May 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 6.86%
Dhaka College 1.47%
University of Dhaka 1.35%
Northern University Bangladesh 1.23%
American International University Bangladesh (AIUB) 0.98%
Daffodil International University (DIU) 0.86%
North South University 0.86%
Govt. Titumir College 0.74%
Daffodil International University 0.74%
Varendra University 0.74%

Interested By Age Range

Age Range Percentage (%)
20-30 83.58%
31-35 7.84%
36-40 2.08%
40+ 0.49%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 93.75%
20K-30K 6.00%
30K-40K 0.12%
50K+ 0.12%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 46.32%
0.1 - 1 years 13.97%
1.1 - 3 years 21.32%
3.1 - 5 years 6.86%
5+ years 11.52%