International Call Center Agent
Job Description
Title: International Call Center Agent
Company Name: Synergy Solutions Ltd.
Vacancy: 20
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ O Level, A Level, HSC, Bachelor of Business Administration (BBA)
∎ Under graduation enrolled freshers with good English communication skill are encouraged to apply.
Job Responsibilities:
∎ Manage large amounts of outbound calls to USA/ Canada customers in a timely manner.
∎ Follow communication "scripts" when handling different topics.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Receiving customers enquirers, selling services/ products over telephone as per the instruction provided.
∎ Keep records of all conversations in our call center database in a comprehensible way.
∎ Meet personal/ team qualitative and quantitative targets.
Additional Requirements:
∎ Age 18 to 25 years
∎ Both males and females are allowed to apply
∎ Freshers are encouraged to apply (Only O level, A level or Fluent ENGLISH Speaker)
∎ Willing to work at night shifts to match business hours in USA & CANADA (Bangladesh time 8PM - 5AM)
∎ Selected Applicants will be in a minimum of six months Probation Period.
∎ Able to speak clearly and persuasively in English in a positive or negative situations.
∎ Proven organizational and interpersonal skills.
∎ Self-motivated, independent worker with the ability to multitask.
∎ Professional, courteous, and know proper phone etiquette.
∎ Ability to relate with a diverse group of people.
∎ Sound knowledge of essential software like MS Word, MS Excel, Email, etc.
Salary: Tk. 16000 - 20000 (Monthly)
Compensation & Other Benefits:
∎ Performance bonus, Weekly 2 holidays
∎ Salary Review: Half Yearly
∎ Attendance Bonus BDT-2000 & Transportation allowance BDT-2000 will be provided with Hourly salary.
∎ Exclusive Sales/ Telemarketing training will be provided without fees.
∎ Highly attractive Sales Bonus.
∎ Guaranteed on time payment will be provided.
∎ Experienced Applicants have an opportunity to join as a Team Leader & Sales Manager.
∎ Find the ground breaking career and build yourself as an asset for the country to build our economy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 23 May 2021
Company Information:
∎ 23 Apr 2021
∎ Synergy Solutions Ltd.
∎ Address : Commercial Plot-28 (3rd Floor), Shenpara Parbata, Main Road - 1, Mirpur - 10, Dhaka-1216
∎ Web : www.synergybpo.biz
∎ Business : The Synergy team is comprised of experienced and knowledgeable individuals incorporating executive leadership,Telemarketing, operations, IT, and client services. Every member of the team provides something unique and each individual contributes to the success of the whole. When you engage Synergy, you connect with a partner who understands that success comes when you intentionally integrate individual talents to build teams. Our team becomes a part of yours, respecting past and current efforts, building on successes and filling needs where they appear.
Our Mission is based on the concept of what we refer to as `Synovation` Synovation can be defined as the magic that happens when you combine Synergy with Innovation. We are proud to embody this mission by combining the passion of our team with a uniquely entrepreneurial spirit that allows us to focus on continuous improvement.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 23rd May 2021
Similar Jobs
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Customer Support Executive
Office Executive - Night Shift
Customer Relationship Officer
Customer Support and Sales Executive
Executive (Female)
Customer Relation Executive (Female)
Manager- Ocean Freight
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relation Manager
Scribe
Facebook Group