Information technology administrator

Job Description

Title: Information technology administrator

Company Name: Goethe-Institut and German Cultural Center

Vacancy: --

Age: Na

Job Location: Dhaka (Dhanmondi)

Salary: --

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Training Institutes, Coaching Center

• Bachelor/Honors

• Bachelor’s degree (highly advantageous) in Information Systems, Information Technology, Computer Science or equivalent

• At least 1 year
• The applicants should have experience in the following business area(s): Training Institutes, Coaching Center

• Minimum two years of experience in IT and network related field

• Excellent speaking and writing skills in English

• Knowledge of German Language or willingness to learn the language in short span of time

• Willingness to embrace latest technology und upgrade skills

• Ability to attend minor repairs of IT-equipment

• Ability to keep routine records and make reports

• Good decision-making and problem-solving skills

• Good interaction with internal and external people / customers

• Good organizational skills and time management.

• Excellent communication, interpersonal and teamwork skills

• Flexibility and readiness to work at odd hours, weekends and under pressure, when required

We are looking for a dedicated colleague to join us from 1 November 2026.Remuneration in accordance with the local remuneration scheme of the Goethe-Institut Bangladesh.The Goethe-Institut is the official cultural institute of the Federal Republic of Germany and operating worldwide. We promote knowledge of the German language abroad and foster international cultural co-operation.

RESPONSIBILITIES

• Identification and resolution of all IT and network related issues

• Create and maintain end-user accounts and mailing lists

• Provision and management of Hardware, Software and Network infrastructure

• Perform regular Software and Hardware updates

• Manage telecommunication and security infrastructure

• Coordination with Internet Service Provider

• Provide troubleshooting support for escalated software and hardware problems

• Install and maintain desktop computer hardware; including computers, monitors, printers, modems, internal cards, and other computer equipment

• Supervision of IT-inventory and procure offers from external vendors

• Participation in planning and execution of digital projects

• Develop standard operating procedures and best practices, including providing written protocols and guidance to end-users

• Investigate, analyse, and resolve complex hardware problems; perform hardware repairs, maintenance, technical assistance, and support on a range of PC computers and peripherals

• Performance of other related duties