HR & Admin Manager

Job Description

Title: HR & Admin Manager

Company Name: MJM HOSPITALITY AND MANAGEMENT

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Hotel

• Bachelor`s degree in Human Resource Management, Business Administration, Management, or a relevant discipline.

• MBA/Masters in HRM or Management will be preferred.

• PGDHRM or relevant professional HR certification will be an added advantage.

• At least 5 years
• The applicants should have experience in the following business area(s): Hotel

Experience

• Minimum 5 years of relevant HR and administration experience, preferably including 2 years in a managerial or supervisory role.

• Experience in hospitality, hotel management, tourism, IT, or multi-branch organizations will be highly preferred.

• Proven experience in recruitment, HR policy development, payroll coordination, employee relations, and performance management.

Essential Skills & Competencies

• Strong leadership, communication, negotiation, and problem-solving skills.

• Sound knowledge of Bangladesh labour laws and HR compliance.

• Ability to develop HR policies, SOPs, KPIs, and reporting systems independently.

• Proficiency in Microsoft Office, Excel, and HRIS/HR software.

• Excellent interpersonal skills and professional integrity.

• Strong organizational, analytical, and decision-making abilities.

• Ability to communicate professionally in Bangla and English.

• Ability to manage multiple priorities and work under pressure.

Preferred Candidate Profile

• We are especially interested in candidates who are strategic thinkers, hands-on implementers, disciplined administrators, and capable of building scalable HR systems for a growing organization.

About the Company

MJM Hospitality and Management is a growing multi-sector management company operating in hospitality, tourism management, and IT services.

We are looking for a highly competent, proactive, result-oriented, and experienced HR & Admin Manager who can develop effective human resource systems, strengthen organizational discipline, manage administrative operations, and contribute to the company's long-term growth.

Key Responsibilities

HR Strategy & Policy Development

• Develop, implement, and update HR policies, employee handbooks, organizational structures, and standard operating procedures (SOPs).
• Establish professional HR systems across multiple business units.
• Develop manpower planning, succession planning, and employee retention strategies.
• Ensure compliance with applicable Bangladesh labour laws and regulations.

Talent Acquisition & Recruitment

• Lead end-to-end recruitment, including job advertisements, screening, interviews, selection, and onboarding.
• Recruit qualified professionals for hotel operations, tourism, IT, and corporate departments.
• Develop job descriptions, competency frameworks, and recruitment evaluation systems.
• Build and maintain a strong talent pipeline.

Performance Management & KPI

• Design and implement employee KPI and performance appraisal systems.
• Establish departmental performance monitoring and reporting processes.
• Identify skill gaps and implement performance improvement plans.
• Support management in employee promotion, recognition, and development decisions.

HR Operations & Employee Relations

• Supervise attendance, leave, payroll inputs, employee records, and HR documentation.
• Maintain employee discipline, grievance handling, and conflict resolution procedures.
• Manage probation confirmation, transfers, resignations, and exit processes.
• Maintain employee confidentiality and professional workplace standards.

Administration & Operational Control

• Oversee office administration, facilities, assets, vendors, and administrative procurement.
• Supervise administrative support staff and ensure smooth daily operations.
• Maintain administrative budgets, documentation, and internal controls.
• Coordinate administrative requirements across different branches and business units.

Training & Organizational Development

• Conduct training needs assessments and prepare annual training calendars.
• Coordinate staff induction, customer service, leadership, and professional development programs.
• Develop training evaluation and employee development systems.
• Support a positive, accountable, and performance-driven company culture.

Management Reporting & Coordination

• Prepare monthly HR and administration reports for senior management.
• Monitor recruitment status, turnover, absenteeism, training, and employee performance.
• Coordinate with the Managing Director, General Manager, and departmental heads.
• Recommend improvements to workforce productivity and organizational efficiency.

• Competitive salary based on qualifications and experience.

• Performance-based career growth opportunities.

• Other benefits as per company policy.