General Manager (GM) – Operations

Job Description

Title: General Manager (GM) – Operations

Company Name: A Reputed Multinational Company

Vacancy: 1

Age: At least 40 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 15 years
• The applicants should have experience in the following business area(s): Garments

• Bachelor’s degree in Textile Engineering, Industrial Engineering, Apparel Manufacturing, Business Administration, or a relevant discipline.

• Master’s degree or MBA will be an added advantage.

• At least 15 years
• The applicants should have experience in the following business area(s): Garments

• Age At least 40 years

Experience Requirements:

• At least 5 years of experience in a senior operations or factory leadership position.

• Proven experience managing large-scale garment manufacturing operations and cross-functional teams.

Additional Requirements:

• 
  Strong knowledge of garment manufacturing processes, production planning, industrial engineering, and quality management.

• Demonstrated ability to improve factory efficiency, productivity, capacity utilization, and cost performance.

• Strong understanding of production KPIs, SMV, line balancing, capacity planning, and performance analysis.

• Excellent leadership, analytical, problem-solving, and decision-making skills.

• Ability to manage multiple production units, large workforces, and competing business priorities.

• Strong communication and coordination skills with internal stakeholders and international buyers, where required.

• Proficiency in MS Office and production monitoring or ERP systems.

Job Summary

We are looking for a highly experienced and result-oriented General Manager – Operations to lead and oversee garment manufacturing operations, ensuring production efficiency, product quality, cost optimization, and on-time delivery. The incumbent will be responsible for strategic operational planning, production performance, resource utilization, process improvement, and coordination across departments to achieve organizational objectives and sustainable business growth.

Key Responsibilities

• Lead and monitor overall garment manufacturing operations to achieve production, quality, efficiency, and shipment targets.

• Develop and implement operational strategies, production plans, and performance improvement initiatives aligned with business objectives.

• Ensure effective execution of production plans in coordination with Merchandising, Planning, IE, Quality, Industrial Engineering, Supply Chain, Commercial, HR & Admin, and other relevant departments.

• Monitor factory performance against key operational KPIs, including production output, line efficiency, DHU, rework, rejection, absenteeism, overtime, and on-time delivery.

• Drive continuous improvement initiatives to optimize production processes, improve line balancing, reduce bottlenecks, and enhance overall factory productivity.

• Ensure optimal utilization of manpower, machinery, materials, and other production resources.

• Monitor manufacturing costs, identify cost-saving opportunities, and implement measures to improve operational profitability.

• Ensure adherence to approved production plans, buyer requirements, quality standards, compliance requirements, and shipment deadlines.

• Work closely with Industrial Engineering and Production teams to improve SMV performance, capacity utilization, labor productivity, and manufacturing efficiency.

• Review daily, weekly, and monthly production reports and take timely corrective actions to address performance gaps.

• Ensure effective coordination among cutting, sewing, finishing, washing (where applicable), packing, and shipment operations.

• Lead factory management teams, establish clear performance expectations, and build a culture of accountability and continuous improvement.

• Identify operational risks, resolve critical production issues, and implement preventive measures to ensure uninterrupted operations.

• Ensure compliance with applicable Bangladesh labor laws, occupational health and safety requirements, environmental standards, and buyer codes of conduct.

• Present operational performance reports, improvement plans, and strategic recommendations to senior management.