Job Description

Title: Front Office Executive

Company Name: Nakshikatha Communication

Vacancy: 08

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduate or Diploma in Hotel Management proffered

Job Context:
∎ Job Location: Hazrat Shahjalal International Airport, Dhaka
∎ Department : Airport Lounge

Job Responsibilities:
∎ Greet guests warmly and make sure they are comfortable
∎ Swap the appropriate credit cards and allow the guests into the lounge to enjoying his/her time
∎ Receives payment by cash, credit cards, voucher etc. and is able to post these in the computer correctly
∎ Ensure the front office is tidy
∎ Coordinate mail flow in and out of office
∎ Coordinate Lounge activities
∎ Perform basic bookkeeping, filing, software and administrative duties
∎ Ensure all customers queries or requests are handled in a polite, efficient manner and ahigh level of customer service is consistently maintained
∎ Resolve customer complaints by conducting thorough investigation of the situation and comping up with the most effective resolution
∎ Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Lounge standards
∎ Participate regularly in training courses and put the skills learned there into practice

Additional Requirements:
∎ Basic computer knowledge
∎ Minimum age requirement is 22 years
∎ Able to work flexible schedule
∎ Minimum 2-3 years. Fresher can also apply
∎ Both male and female can apply
∎ Key Competencies:
∎ Smart and well groomed
∎ Customer service orientation
∎ Communication skills
∎ Interpersonal skills
∎ Team member
∎ High energy level
∎ Reliability
∎ Honesty and integrity

Salary: Negotiable

Application Deadline: February 19, 2020

Company Information:
∎ Nakshikatha Communication

Category: Secretary/Receptionist

Source: bdjobs.com

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