Front Desk officer/Customer Care Officer

Job Description

Title: Front Desk officer/Customer Care Officer

Company Name: Uniwell Health Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time, Part-time

Educational Requirements:
∎ Graduate from any discipline. Undergraduates may apply if from A Level/O Level.

Job Context:
∎ Elevate is a health fitness brand a sister concern of United Group. This is United Groups first venture into the growing fitness industry hence Elevate will provide premium facilities such as gymnasium, swimming pool and spa at their signature location at Centre Point Gulshan 2. The facility is equipped with high end equipment and fixtures from North America and Europe for use of all of its members.
∎ Along with its excellence in service is expected from all employees at United Group and we aim to achieve nothing less at Elevate. We are looking for a "Front Desk officer/Customer Care Officer" for Elevate.
∎ Job Nature: Part Time for Undergraduate and full time for graduates.

Job Responsibilities:
∎ Greet everyone and receive phone with proper greetings & manner.
∎ Keep record of client's details.
∎ Fixing appointment with proper track.
∎ Engage each client as a unique individual and listen attentively to their request.
∎ Deal with the problem that clients have.
∎ Assist with the co-ordination of the day to day operations of the Front Desk Officer according to Front Office Standards and Procedures.
∎ Ensure that all associates follow uniform standards.
∎ Promote a safe & healthy work environment for guest and associates.
∎ Must have a good typing skill.

Additional Requirements:
∎ Age at most 30 years
∎ Both males and females are allowed to apply
∎ Experience may be flexible if English speaking skill is good.
∎ Greet everyone and receive phone with proper greetings & manner.
∎ Keep record of client's details.
∎ Fixing appointment with proper track.
∎ Engage each client as a unique individual and listen attentively to their request.
∎ Deal with the problem that clients have.
∎ Assist with the co-ordination of the day to day operations of the Front Desk Officer according to Front Office Standards and Procedures.
∎ Ensure that all associates follow uniform standards.
∎ Promote a safe & healthy work environment for guest and associates.
∎ Must have a good typing skill.
∎ Must have good communication skill over English language.
∎ Person need to be smart, well dressed, organized, presentable and well mannered.

Application Deadline: March 1, 2020

Company Information:
∎ Uniwell Health Limited

Category: Secretary/Receptionist

Source: bdjobs.com