Front Desk Officer

Job Description

Title: Front Desk Officer

Company Name: Ibrahim Cardiac Hospital Research Institute

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduate/Masters from any recognized university/ institution

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ The incumbent will be directly responsible to the Manager, Administration under supervision of Protocol & Services Officer for attending to the patients and visitors in their shift. FDO will greet all patients/attendants/visitors and determine their need courteously. On receipt of this information, FDO will direct them the proper person or office. FDO will maintain patients registration records and assign appointment for consultation/investigation and operate PABX system. FDO’s work will be in rotating shift that may include night duties. FDO will also require to perform any other jobs as advised by the Departmental Head or other superior authority.
∎ Greets all visitors /presents in reception and over telephone courteously
∎ Determines the needs of visitors and directs them courteously, directs them to proper person and /or office.
∎ Register the patients admission and keep all records in computer properly.
∎ Keep proper process of assigning appointments with Senior Consultants /other doctors for consultation/investigation efficiently and effectively.
∎ Keep informed the Head of the Department as well as other concerned doctors/officials about admission/discharge/other relevant information about reception/hospital timely and properly.
∎ Preparation of patients bills in night shift/as and when required
∎ Keeping proper record of mobile phone /land phone calls.
∎ Any other tasks assigned to him/her by his /her Head of the Department/Superior.

Additional Requirements:
∎ Age 22 to 32 years
∎ Both males and females are allowed to apply
∎ 1. One year practical work experience in Front Desk.
∎ 2. Experience in Hospital may be given preference.
∎ 3. Knowledge of HIS software may be given preference.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per our organizational rules

Application Deadline: September 8, 2019

Company Information:
∎ Ibrahim Cardiac Hospital & Research Institute
∎ Address : 122, Kazi Nazrul Islam Avenue
∎ Web : www.ibrahimcardiac.org.bd
∎ Business : Cardiac Hospital

Category: Secretary/Receptionist

Read Before Apply: All interested candidates are requested to apply in prescribed form available in Help Desk and Ibrahim Cardiac web site www.ibrahimcardiac.org.bd on payment of Tk. 300/- (three hundred only) only with two recent passport size photographs and attested copies of all academic, experience, citizenship and other certificates should reach to: The Manager, HR, Ibrahim Cardiac at 5th floor by 8 September, 2019. The employees of any Institution of Diabetic Association of Bangladesh (BADAS) have to apply (in application form of Ibrahim Cardiac) through proper channel. The name of the position must be mentioned on top of the envelope. Only short listed candidates will be contacted for written test/interview, the candidates who will be invited for interview should produce all original certificates to the interview board and thereafter only successful candidates will be informed.