Front Desk Officer

Job Description

Title: Front Desk Officer

Company Name: BT Shipping

Vacancy: 01

Job Location: Chattogram (Halishahar)

Employment Status: Full-time

Educational Requirements:
∎ HSC, Diploma in Business Studies, Bachelor degree in any discipline

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Call Centre Supervision/ Management, Customer Service, Customer Support through Phone, Data Entry, Face-to-Face Customer Support, MICROSOFT OFFICE
∎ Freshers are also encouraged to apply.

Job Context:
∎ We are looking for a pleasant Front Desk Officer to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make.
∎ The ideal candidate will have a good communication skill while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
∎ The goal is to make guests and visitors feel comfortable and valued while on our premises.

Job Responsibilities:
∎ Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
∎ Greet and welcome guests.
∎ Answer questions and address complaints
∎ Receive letters, packages etc. and distribute them
∎ Prepare outgoing mail by drafting correspondence, securing parcels etc.
∎ Check, sort and forward emails
∎ Monitor office supplies and place orders when necessary
∎ Keep updated records and files
∎ Monitor office expenses and costs
∎ Take up other duties as assigned (travel arrangements, schedules etc.)

Additional Requirements:
∎ Age at least 18 years
∎ Only females are allowed to apply
∎ Proven experience as front desk representative, agent or relevant position
∎ Familiarity with office machines (e.g. fax, printer etc.)
∎ Knowledge of office management and basic bookkeeping
∎ Proficient in English (oral and written)
∎ Excellent knowledge of MS Office (especially Excel and Word)
∎ Strong communication and people skills
∎ Good organizational and multi-tasking abilities
∎ Problem-solving skills
∎ Customer service orientation
∎ University degree; additional qualifications will be a plus
∎ Must be honest, dynamic, energetic, self-motivated and self-organized with a positive attitude.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: July 19, 2019

Company Information:
∎ BT Shipping
∎ Address : Shahidullah Bhaban (3rd Floor) (Above Shahjalal Islami Bank) Plot#1764/01/221, K-Block, Halishahar, Chattagram-4216,Bangladesh Phone : +880 (31) 713 775 Fax : +880 (31) 713 776 Email : [email protected] www.btshipping.net
∎ Web : http://btshipping.net/
∎ Business : BT Shipping is a Shipping & Freight Forwarding service provider with a difference managed by its original founders. From comparatively small beginnings, the company has grown to become one of the leading freight forwarding companies in Bangladesh, remaining independent and self financed throughout this period. Unlike most others, we are not tied by the bonds of compelling network alliances or biases towards particular carriers and operators. We have remained independent for just one reason; we want to be able to design the best possible logistics solution for each customer, for each shipment.

However, we do not stand alone. Our extensive web of professional partners throughout the world share our views on efficiency and cost effectiveness. With their professional support, we are able to offer large and small customers a total freight forwarding service tailored to their precise requirements, which is enhanced by its network of overseas agents throughout the world efficiency through independence.

BT Shipping (BTS)
At a Glance
Date of Establishment : May 11, 2017

Package of Services :

International Freight Forwarding (Sea & Air)
Customs Clearance
Professional Transportation & Handling of Odd Sized & Heavy Cargoes
Loading Unloading & Stacking
Packing & Warehousing
Documentation & Permission from Respective Govt. Offices
Other Logistical Services

Category: Secretary/Receptionist