Front Desk Executive/Receptionist

Job Description

Title: Front Desk Executive/Receptionist

Company Name: Dhaka Central International Medical College Hospital

Vacancy: 2

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, Customer Care, Customer Service

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Care, Customer Service, Customer Support through Phone, Receptionist/ Front Desk
∎ The applicants should have experience in the following business area(s): Diagnostic Centre, Hospital, Pharmaceuticals
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Confirm all registration information with the patient and or responsible party.
∎ Ensure patient satisfaction and provide professional patient and staff support.
∎ Always courteous to clients, in accordance with hospital guest relations program; helpful in explaining procedures and administrative policies.
∎ Always checks patient information and updates as needed for each visit.
∎ Prepares necessary forms for Medical Records and Patient Accounting departments.
∎ May attend to administrative needs of patient/family: (explains charges, alternatives for payment of bill).
∎ Responds with sensitivity to patients and family in matters related to money and personal areas.
∎ Responds to necessary changes in work schedule; uses work time to department advantage by doing various tasks, such as stocking, ordering supplies or special projects.
∎ Performs other duties within capabilities as assigned by supervisor.
∎ Develops and manages systems to ensure that patient records and associated loose filing are assembled according to department procedures.
∎ Prepares deficiency list of incomplete charts.
∎ May assist with department special projects and tasks
∎ Research/preparation of billing office information.
∎ Willing to assist with department functions; demonstrates initiative and support of co-workers in processing various paperwork, logs and reports.

Additional Requirements:
∎ Only females are allowed to apply
∎ Knowledge of office organization and basic clerical skills.
∎ Background and experience with computer terminal.
∎ Basic knowledge of Medical terminology - preferred.

Salary: Tk. 15000 - 16500 (Monthly)

Compensation & Other Benefits:
∎ T/A, Provident fund, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 13 Apr 2022

Company Information:
∎ 14 Mar 2022
∎ Dhaka Central International Medical College Hospital
∎ Address : 2/1, Ring Road, Shyamoli, Mohammadpur, Dhaka-1207

Category: Customer Support/Call Centre

: