Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: Z. H. Sikder Women's Medical College & Hospital (Pvt) Ltd.

Vacancy: Not specific

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Graduation or Master's in any discipline from a reputed Public or Private University.

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Internal Relationships: Front office, Duty Manager, Respective Departments Head, Housekeeping Supervisor, Security.
∎ External Relationships: Patients / Customers, Advisors, etc
∎ Greet all guests with appropriate manners & curtsey and arrange pre-consultation requirements as necessary
∎ Captures patient information in the Hospital Information System (HIS) for patient registration, appointment scheduling, and billing.
∎ Keeps patient appointments on schedule by notifying providers of patients' arrival, reviewing service delivery compared to schedule, reminding providers of service delays, and guiding the patients regarding investigation & follow-up visits.
∎ Actively engage in activities beyond job scope to improve patient experience at Z. H. Sikder Women's Medical College & Hospital.
∎ Provide information on related consultant's profiles, visiting hours, and tariffs and assist patients in terms of preparation for investigation, procedure, etc.
∎ Be updated with the latest information on different facilities and tariffs and persuade patients politely to avail diagnostics and medication facilities from Z. H. Sikder Women's Medical College & Hospital (Pvt.) Ltd. - Gulshan Branch.
∎ Communicating effectively with staff at all levels.
∎ Address any operational issues that require intervention/coordination.

Additional Requirements:
∎ Only females are allowed to apply
∎ Minimum 2 years of experience
∎ Preferably in Healthcare industry experience.
∎ Only females are allowed to apply.
∎ Advanced level PC skills particularly in MS Excel and Word.
∎ Experienced in working in HIS System or Software.
∎ Excellent communication, outstanding negotiation, and interpersonal skills.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy and procedures

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Jun 2022

Company Information:
∎ 2 Jun 2022
∎ Z. H. Sikder Women's Medical College & Hospital (Pvt) Ltd.

Category: Secretary/Receptionist

: Interested candidates are requested to send their CV and short career summary (in mail body) to [email protected] by mentioning the position name in the subject line by 30th June 2022.