Front - Desk Executive (Female)

Job Description

Title: Front - Desk Executive (Female)

Company Name: KSS Security Services Ltd.

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ H.S.C / Bachelor/ Masters Degree in any discipline.

Experience Requirements:
∎ At least 2 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Answer incoming telephone calls, assist callers, take messages and provide information.
∎ Welcomes guest by greeting, answering questions, responding to requests.
∎ Update and maintain information.
∎ Keep a record of staff movements.
∎ Keep a record of visitors with name, address & contact number
∎ Maintain appointment diary.
∎ Should be able to handle visitors in a proper and polite manner.
∎ Receiving customer queries and forwarding to the concern department.
∎ Excellent written & verbal communication skills in both English & Bengali languages.
∎ Problem-solving mindset
∎ Commitment to continuous learning
∎ Provide product information to the customer
∎ High on energy and enthusiasm to ensure the quality of service to our customers
∎ Reporting day to day activities to the concerned authority.
∎ Boost online advertisement, analysis and Write content for SEO and Social networking accounts such as Face book. Create and edit posts, videos and other content.
∎ Develop and manage digital/online marketing campaigns.
∎ Understanding customer's need clearly & completely and provides information on our product feature, benefit, and application in details.
∎ Effectively motivating the customers for using our product & service.
∎ Handling customer complaints and deal this professionally.
∎ Conducting routine tasks assigned by the management and providing feedback to the management as per company requirement.
∎ Customer Service, Tele-Marketing.

Additional Requirements:
∎ Age 20 to 28 years
∎ Only females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: October 1, 2019

Company Information:
∎ KSS Security Services Ltd.
∎ Address : House # 17, Road # 01, Block # B, Sayednagar , Gulshan, Vatara, Dhaka-1212
∎ Web : www.kss.com.bd

Category: Secretary/Receptionist