Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: E-learning & Earning Ltd.

Vacancy: 06

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Masters degree in any discipline

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Excellent in Operating Computer, Excellent Presentation Skills, Front Desk Management, Microsoft word and excel, Receptionist/ Front Desk

Job Responsibilities:
∎ Overall management of the Front Desk Office.
∎ Welcome all clients, visitors, and guests into the front office in a professional manner.
∎ Communicate with clients, visitors, and guests to identify their needs, record it, reply with utmost care and forward to the relevant team.
∎ Ensure the Front Desk area is properly maintained with a view of the image of the company.
∎ To be responsible for receiving phone calls, emails, letters, messages, documents, and dispatch them to concerned authority by keeping records.
∎ Ensure all other systems are in place and well- functioning, e.g., Management of Intercom, PABX, Internet, etc.
∎ Regularly checking, replying and forwarding to client emails & social media engagements to relevant teams.
∎ Ensure customer satisfaction to the highest level.
∎ Maintain records and other documentation.
∎ Daily and monthly report of customer care.
∎ Cooperate with colleagues and ensure fast support to customers.
∎ Maintain good relationship with valuable customers.

Additional Requirements:
∎ Age 23 to 35 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Performance bonus, T/A, Mobile bill, Tour allowance, Medical allowance, Provident fund, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 26 Jan 2022

Company Information:
∎ 28 Dec 2021
∎ E-learning & Earning Ltd.
∎ Address : Khaja Super Market(4th floor), Kallyanpur Bus Stand, Mirpur Road, Dhaka-1207
∎ Web :

Category: Customer Support/Call Centre


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