Title: Front Desk Executive
Company Name: E-learning & Earning Ltd.
Job Location: Dhaka
Employment Status: Full-time
∎ Bachelor degree in any discipline
∎ Masters degree in any discipline
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Excellent in Operating Computer, Excellent Presentation Skills, Front Desk Management, Microsoft word and excel, Receptionist/ Front Desk
∎ Overall management of the Front Desk Office.
∎ Welcome all clients, visitors, and guests into the front office in a professional manner.
∎ Communicate with clients, visitors, and guests to identify their needs, record it, reply with utmost care and forward to the relevant team.
∎ Ensure the Front Desk area is properly maintained with a view of the image of the company.
∎ To be responsible for receiving phone calls, emails, letters, messages, documents, and dispatch them to concerned authority by keeping records.
∎ Ensure all other systems are in place and well- functioning, e.g., Management of Intercom, PABX, Internet, etc.
∎ Regularly checking, replying and forwarding to client emails & social media engagements to relevant teams.
∎ Ensure customer satisfaction to the highest level.
∎ Maintain records and other documentation.
∎ Daily and monthly report of customer care.
∎ Cooperate with colleagues and ensure fast support to customers.
∎ Maintain good relationship with valuable customers.
∎ Age 23 to 35 years
∎ Both males and females are allowed to apply
Compensation & Other Benefits:
∎ Performance bonus, T/A, Mobile bill, Tour allowance, Medical allowance, Provident fund, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 26 Jan 2022
∎ 28 Dec 2021
∎ E-learning & Earning Ltd.
∎ Address : Khaja Super Market(4th floor), Kallyanpur Bus Stand, Mirpur Road, Dhaka-1207
∎ Web : https://clickthephoto.com/
Category: Customer Support/Call Centre