Front Desk Customer Officer

Job Description

Title: Front Desk Customer Officer

Company Name: Red Lifestyle

Vacancy: 1

Job Location: Dhaka (Badda)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer Service Management, MS Word/ Excel/ PowerPoint/ OneNote

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Front Desk Working Experience
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Take reservation over phone call.
∎ Inform customers about payment methods and verify their credit card data
∎ Register guests collecting necessary information (like contact details and exact dates of their stay).
∎ Welcome guests upon their arrival and assign rooms.
∎ Provide information about our hotel, available rooms, rates and amenities.
∎ Respond to clients' complaints in a timely and professional manner.
∎ Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs.
∎ Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
∎ Upsell additional facilities and services, when appropriate.
∎ Maintain updated records of bookings and payments Employment Status.
∎ Perform all check-in and check-out tasks.

Additional Requirements:
∎ Age 22 to 30 years
∎ Only females are allowed to apply
∎ Only Those who need the job will apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Jan 2023

Company Information:
∎ 31 Dec 2022
∎ Red Lifestyle
∎ Address : Hs#173/2, Rd# lack Driven, Middle Badda, Dhaka

Category: Secretary/Receptionist

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