Front Desk & Customer care Representative

Job Description

Title: Front Desk & Customer care Representative

Company Name: Shreshtho.com.bd ltd

Vacancy: 4

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, Master's degree in any discipline

Experience Requirements:
∎ 1 to 5 year(s)

Job Responsibilities:
∎ Welcome all clients, visitors, guests, and employees into the front office in a professional manner and maintain records related to Front Desk Operation.
∎ Receive all incoming calls and forward outgoing calls.
∎ Guest / visitor, messaging, and reminders for concerned officers.
∎ Receive letters, messages, documents time to time and handover those to the concerned persons.
∎ Ensure reception area is organized and prepared in perfect manner.
∎ To be responsible for receiving letters, messages, documents, and dispatch them to concerned authority by keeping records.
∎ Monitor and update daily attendance and leave of the employees of head office and field force.
∎ Preparing different drafts, reports, statements, and minutes as directed by the supervisor.
∎ Maintain all types of employee separation procedures.
∎ Keep all the records and maintain necessary files for various activities Excellent Communication skill with customers in appropriate accent
∎ Confident to take challenge and fulfill KPI
∎ Applicants have to be Smart, energetic and good communication skill
∎ Analytic skill and working ability for team development
∎ Good command in Microsoft office specially Excel for daily reporting
∎ Developed competencies required for Sales oriented and result focus

Additional Requirements:
∎ Age 20 to 35 years
∎ Only females are allowed to apply
∎ Skills Required: Ability to Work Independently, Administration, Computer literacy
∎ The applicants should have experience in the following area(s): Admin HR, Administration, Front Desk Working Experience

Salary: Negotiable

Compensation & Other Benefits:
∎ Free training & Snacks would be provided
∎ Incentive, Salary Review, Festival Bonus and others as per company policy
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Sep 2021

Company Information:
∎ 28 Aug 2021
∎ Shreshtho.com.bd ltd

Category: Secretary/Receptionist