Foreign Client Service Officer (Female)

Job Description

Title: Foreign Client Service Officer (Female)

Company Name: TONGDAT ENGINEERING PTE. LTD.

Vacancy: 20

Age: 20 to 30 years

Location: Dhaka (Mirpur 2)

Salary: Tk. 14000 - 15000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Engineering Firms, Interior Design
∎ Freshers are also encouraged to apply.

Published: 24 Dec 2024

Education:
∎ Higher Secondary

Requirements:

Additional Requirements:
∎ Age 20 to 30 years
∎ Excellent communication skill in English over the call and messages.
∎ Sound knowledge of basic computer application MS Excel google sheet.
∎ Positive attitude and ability to work in a team environment.
∎ Must Have English Communication Skill.
∎ Have to talk in English with customer of Singapore by call or text.
∎ Reply customer prompt.
∎ Office rules regulation must have to be followed.
∎ Have to be punctual.
∎ Have to be well mannered.
∎ Be respectful with coworkers.
∎ Competent skills in MS Office (Word, Excel, PowerPoint)Must have the ability to work in a team.
∎ Excellent communication skill in English over the call and messages.
∎ Sound knowledge of basic computer application MS Excel google sheet.
∎ Positive attitude and ability to work in a team environment.
∎ Must Have English Communication Skill.
∎ Have to talk in English with customer of Singapore by call or text.
∎ Reply customer prompt.
∎ Office rules regulation must have to be followed.
∎ Have to be punctual.
∎ Have to be well mannered.
∎ Be respectful with coworkers.
∎ Competent skills in MS Office (Word, Excel, PowerPoint)Must have the ability to work in a team.

Responsibilities & Context:
∎ Response to customer requires on work correct answer the question over text or call.
∎ Processing orders and transactions.
∎ Up sell products and services.
∎ Proactive customer service.
∎ Managing and updating customer database.
∎ Collecting and analysing customer feedback.
∎ Our parent company is Singapore. We deal with the renovation sector in Singapore.
∎ Following are all the responsibilities you have to perform here:
∎ Response to customer requires on work correct answer the question over text or call.
∎ Processing orders and transactions.
∎ Up sell products and services.
∎ Proactive customer service.
∎ Managing and updating customer database.
∎ Collecting and analysing customer feedback.

Skills & Expertise:

Compensation & Other Benefits:
∎ Profit share
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Mirpur 2)

Company Information:
∎ TONGDAT ENGINEERING PTE. LTD.
∎ Plot No. C/9, Block-ka, kha section-02, Mirpur (near stadium/thana) Mirpur, Dhaka-1216, Bangladesh

Address::
∎ Plot No. C/9, Block-ka, kha section-02, Mirpur (near stadium/thana) Mirpur, Dhaka-1216, Bangladesh

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Dec 2024

Category: Customer Support/Call Centre