Foreign Client Service Officer (Female)

Job Description

Title: Foreign Client Service Officer (Female)

Company Name: TONGDAT ENGINEERING PTE. LTD.

Vacancy: 12

Age: 22 to 30 years

Location: Dhaka (Mirpur 2)

Salary: Tk. 14000 - 15000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Engineering Firms, Architecture Firm, Interior Design
∎ Freshers are also encouraged to apply.

Published: 4 Apr 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 22 to 30 years
∎ Excellent communication skill in English over the call and messages.
∎ Sound knowledge of basic computer application MS Excel google sheet.
∎ Positive attitude and ability to work in a team environment.
∎ Must Have English Communication Skill.
∎ Have to talk in English with customer of Singapore by call or text.
∎ Reply customer prompt.
∎ Office rules regulation must have to be followed.
∎ Have to be punctual.
∎ Have to be well mannered.
∎ Be respectful with coworkers.
∎ Competent skills in MS Office (Word, Excel, PowerPoint)Must have the ability to work in a team.

Responsibilities & Context:
∎ Response to customer requires on work correct answer the question over text or call.
∎ Processing orders and transactions.
∎ Up sell products and services.
∎ Proactive customer service.
∎ Managing and updating customer database.
∎ Collecting and analyzing customer feedback.
∎ Our parent company is Singapore. We deal with the renovation sector in Singapore.
∎ Following are all the responsibilities you have to perform here:
∎ Response to customer requires on work correct answer the question over text or call.
∎ Processing orders and transactions.
∎ Up sell products and services.
∎ Proactive customer service.
∎ Managing and updating customer database.
∎ Collecting and analyzing customer feedback.

Skills & Expertise:

Compensation & Other Benefits:
∎ Profit share
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Yearly domestic tour, Abroad tour, Target bonus

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Mirpur 2)

Company Information:
∎ TONGDAT ENGINEERING PTE. LTD.
∎ Plot No. C/9, Block-ka, kha section-02, Mirpur (near stadium/thana) Mirpur, Dhaka-1216, Bangladesh

Address::
∎ Plot No. C/9, Block-ka, kha section-02, Mirpur (near stadium/thana) Mirpur, Dhaka-1216, Bangladesh

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 14 Apr 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 9.85%
University of Dhaka 3.79%
Jahangirnagar University 3.79%
Southeast University 2.27%
Bangladesh University of Business and Technology 1.52%
Eden Mohila College 1.52%
Jagannath University 1.52%
World University of Bangladesh 1.52%
Faridpur Polytechnic Institute 1.52%
Tejgaon college 1.52%

Interested By Age Range

Age Range Percentage (%)
20-30 81.82%
31-35 12.12%
36-40 1.52%
40+ 0.76%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 73.48%
20K-30K 13.64%
30K-40K 5.30%
40K-50K 3.79%
50K+ 3.79%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 53.03%
0.1 - 1 years 9.85%
1.1 - 3 years 20.45%
3.1 - 5 years 6.82%
5+ years 9.85%