Female Call center Executive/ Receptionist

Job Description

Title: Female Call center Executive/ Receptionist

Company Name: Alive Healthcare Ltd

Vacancy: 2

Age: 22 to 30 years

Location: Anywhere in Bangladesh, Dhaka

Salary: Tk. 15000 - 20000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Hospital, Manpower Recruitment, Medical Equipment, Clinic, Call Center

Published: 31 Dec 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 22 to 30 years
∎ Good organizational and time management skills.
∎ Ability to handle confidential information with care.
∎ Good team player with strong interpersonal skills.
∎ Must have a willingness to learn and grow.
∎ Good communication and interpersonal skills.
∎ Ability to handle sensitive information with confidentiality.
∎ Proficiency in MS Office (Word, Excel, PowerPoint)

Responsibilities & Context:
∎ Reception & Customer Service: Greet and assist clients, Doctors, and visitors in a friendly, professional manner.
∎ Phone and Email Management: Answer phone calls, respond to emails, and direct inquiries to the appropriate team members.
∎ Appointment Scheduling: Schedule consultations and meetings with counselors for prospective students and maintain an updated appointment calendar.
∎ Administrative Support: Assist with administrative tasks such as filing, data entry, maintaining office records, and managing documents.
∎ Office Management: Ensure that the front office area is clean, organized, and well-stocked with necessary office supplies.
∎ Client Communication: Provide basic information to prospective clients and hospital owners regarding any inquiry, services, and processes.
∎ Record Keeping: Maintain a database of clients and Doctors inquiries, appointments, and office visitors.
∎ Support to Team Members: Provide support to the counseling and marketing teams as needed, including assisting with event preparation, promotional activities, and document management.

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus, Profit share, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 3

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Anywhere in Bangladesh, Dhaka

Company Information:
∎ Alive Healthcare Ltd
∎ House # 9, Gr. Floor, Road # 17, Sector #4, Uttara, Dhaka. Mobile: 01709665429, Email: [email protected]
alivegroup.net
∎ Alive Healthcare Limited has been distributing Medical Equipment and Healthcare Products in Bangladesh market since 2009. Working as the exclusive distributor for some of the world renowned brands in Bangladesh.
We are specialized in the fields of OT, ICU, NICU, PICU, Cardiology, Neurology, Urology, Radiology, Dental radiology, Ophthalmology & Medical Furniture.

Address::
∎ House # 9, Gr. Floor, Road # 17, Sector #4, Uttara, Dhaka. Mobile: 01709665429, Email: [email protected]
∎ alivegroup.net
∎ Alive Healthcare Limited has been distributing Medical Equipment and Healthcare Products in Bangladesh market since 2009. Working as the exclusive distributor for some of the world renowned brands in Bangladesh.We are specialized in the fields of OT, ICU, NICU, PICU, Cardiology, Neurology, Urology, Radiology, Dental radiology, Ophthalmology & Medical Furniture.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Jan 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 8.61%
Eden Mohila College 1.89%
Daffodil International University (DIU) 1.68%
Govt. Eden Mohila College 1.47%
University of Dhaka 1.26%
Jagannath University 1.05%
Daffodil International University 1.05%
Dhaka Commerce College 1.05%
Tejgaon College 1.05%
Bangladesh University of Business and Technology 0.84%

Interested By Age Range

Age Range Percentage (%)
20-30 79.20%
31-35 14.50%
36-40 4.20%
40+ 0.21%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 90.13%
20K-30K 9.45%
30K-40K 0.42%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 37.39%
0.1 - 1 years 13.45%
1.1 - 3 years 24.16%
3.1 - 5 years 12.82%
5+ years 12.18%