Executive/Officer - Customer Service & Sell
Job Description
Title: Executive/Officer - Customer Service & Sell
Company Name: Pacific Tower Housing
Vacancy: 5
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor or Master's Degree any discipline from a reputed University in Business or Social Science
∎ HSC/O-Level depend on excellent quality of experience
∎ Excellent work experience will consider for educational quality
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Counseling, Digital Market or Facebook Page, FacetoFace Customer Support, Guest Relations Services, Online (web email) Support
∎ The applicants should have experience in the following business area(s):
Banks, Developer, Direct Selling/Marketing Service Company, Multinational Companies, Public Relation Companies, Real Estate
Job Context:
∎ Customer Service or Client Relations activities
∎ Also entails Front Desk related activities
Job Responsibilities:
∎ Meet and greet existing, new and potential customers (both individual and corporate) in the office in an efficient and professional manner.
∎ Execute the company sales & marketing activities, plans and procedures.
∎ Provide excellent customer service and ensure timely and precise information to the customer, ensuring customer satisfaction.
∎ Handle all types of customer queries.
∎ Build a strong relationship with the customers.
∎ Facilitate and coordinate the closing processes relating to buy, sale and documentation of property units with the customers, on behalf of the Company.
∎ Follow up inbound customer enquiries to convert business leads to appointments.
∎ Outbound calls to customers or leads.
∎ Closely interact with customers to determine and serve their property needs.
∎ Maintain strict confidentiality about customer information, as required.
∎ Any other task as and when assigned by the Company from time to time.
∎ Coordinate with other internal functions to ensure timely and efficient deliveries of customers' service needs.
∎ Role play as a personal secretary
Additional Requirements:
∎ Age 18 to 40 years
∎ Both males and females are allowed to apply
∎ 2-3 years of experience in the domain of customer service or client relations in an established organization will be given preference.
∎ Sound knowledge of Microsoft Office applications (especially MS Excel, MS Word and MS Outlook).
∎ Good command over both oral and written English & Bangla languages.
∎ Excellent interpersonal skills, meeting & greeting skills.
∎ Able to work independently with a strong work ethic.
∎ Professional and dependable working attitude.
∎ Ability and willingness to do multi-tasking, prioritize and take initiative to meet goals.
∎ Ability and willingness to work in a team and collaborate with other team members.
∎ Willing to do networking and meeting new people.
∎ Good listening and analytical skills.
∎ Willingness to work for extended hours under pressure and meet deadlines.
Salary:
∎ Negotiable (Depend on Quality & Experience)
Salary commensurate with the competency and experience of candidates
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Incentive on quality of working
∎ Communication Allowance
∎ Other admissible benefits of the Company in force from time to time.
Application Deadline: 20 Mar 2021
Company Information:
∎ 18 Feb 2021
∎ Pacific Tower Housing
Category: Customer Support/Call Centre
: Interested Candidates send CV [email protected] Or 01315605861 WhatsAppPacific Tower HousingCorporate Office: 45 Purana Palton, Dhaka.Site Office: Near Signboard Bus stand, Dhaka-1000Date of Interview will be communicated to the deserving candidates by phone or email.NB: Chance to Join from this month.
Source: bdjobs.com
Deadline Expired on 20th Mar 2021
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