Job Description
Title: Executive - Visitor Handling and Dispatch Services
Company Name: SEBPO
Vacancy: 4
Location: Dhaka
Salary: Negotiable
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):BPO/ Data Entry Firm, Multinational Companies, Hotel
Published: 3 Jun 2024
Education:
∎ Bachelor of Business Administration (BBA), Bachelor of Social Science (BSS), Bachelor of Arts (BA)
Requirements:
Additional Requirements:
∎ Previous experience in reception, or dispatch operations (preferably in Hotel Industry).
∎ Excellent communication and interpersonal skills.
∎ Strong organizational and time management abilities.
∎ Proficiency in Microsoft Office Suite and other relevant software.
∎ Ability to remain calm and composed under pressure.
∎ Flexibility to work occasional evenings or weekends as needed.
Responsibilities & Context:
∎ Greet and welcome visitors in a professional and friendly manner.
∎ Manage visitor inquiries and direct them to the appropriate personnel or department.
∎ Coordinate visitor appointments and meetings, including scheduling and logistical arrangements.
∎ Maintain a tidy and organized reception area.
∎ Handle incoming calls and emails related to visitor inquiries and dispatch requests.
∎ Assist with dispatching personnel and resources according to operational needs.
∎ Monitor dispatch activities to ensure timely and efficient service delivery.
∎ Collaborate with internal teams to optimize dispatch processes and improve service quality.
∎ Maintain accurate records of visitor interactions, dispatch requests, and related documentation.
∎ Provide administrative support as needed, including data entry, filing, and report generation.
∎ As an Executive for Visitor Handling and Dispatch Services, you will be responsible for managing all aspects of visitor interaction and dispatch services within our organization. This role requires exceptional interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment. You will play a crucial role in ensuring a positive experience for all visitors while maintaining efficient dispatch operations.
∎ Responsibilities:
∎ Greet and welcome visitors in a professional and friendly manner.
∎ Manage visitor inquiries and direct them to the appropriate personnel or department.
∎ Coordinate visitor appointments and meetings, including scheduling and logistical arrangements.
∎ Maintain a tidy and organized reception area.
∎ Handle incoming calls and emails related to visitor inquiries and dispatch requests.
∎ Assist with dispatching personnel and resources according to operational needs.
∎ Monitor dispatch activities to ensure timely and efficient service delivery.
∎ Collaborate with internal teams to optimize dispatch processes and improve service quality.
∎ Maintain accurate records of visitor interactions, dispatch requests, and related documentation.
∎ Provide administrative support as needed, including data entry, filing, and report generation.
Skills & Expertise:
Compensation & Other Benefits:
∎ Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional development and advancement. A supportive and collaborative work environment.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ SEBPO
∎ SEBPO, Level 7, Monem Business District, 111, Bir Uttam C.R. Dutta Road, Karwan Bazar, Dhaka-1205.
∎ https://sebpo.com
∎ SEBPO is a leading global outsourcing partner to many of the world’s largest advertising, technology and media companies. The company specializes in ad operations, creative services, quality assurance and data solutions. SEBPO offers industry expertise and process governance so organizations can scale, innovate and control costs.
SEBPO has been consistently recognized as one of the “5000 Fastest Growing Private Companies in America” by Inc.
Founded in 2006, SEBPO is based in New Jersey with delivery centers in Bangladesh and El Salvador. To learn more about SEBPO, please visit www.sebpo.com
Address::
∎ SEBPO, Level 7, Monem Business District, 111, Bir Uttam C.R. Dutta Road, Karwan Bazar, Dhaka-1205.
∎ https://sebpo.com
∎ SEBPO is a leading global outsourcing partner to many of the world’s largest advertising, technology and media companies. The company specializes in ad operations, creative services, quality assurance and data solutions. SEBPO offers industry expertise and process governance so organizations can scale, innovate and control costs.SEBPO has been consistently recognized as one of the “5000 Fastest Growing Private Companies in America” by Inc. Founded in 2006, SEBPO is based in New Jersey with delivery centers in Bangladesh and El Salvador. To learn more about SEBPO, please visit www.sebpo.com
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 7 Jun 2024
Category: General Management/Admin
