Executive Trainee (Client Communication)
Job Description
Title: Executive Trainee (Client Communication)
Company Name: ADAC
Vacancy: --
Location: Dhaka (Aftabnagar)
Published: 28 Jan 2025
Education:
∎ Bachelor/Honors, Masters
Requirements:
Responsibilities & Context:
∎ Respond to client inquiries and address concerns through calls and messages.
∎ Provide prompt and effective solutions to resolve client issues.
∎ Ensure client records are maintained accurately and updated regularly.
∎ Work collaboratively with the team to enhance the overall customer experience.
∎ Be flexible and willing to work on a rotational schedule.
∎ Office Hours: Monday to Friday, 2:00 PM to 11:00 PM
∎ Respond to client inquiries and address concerns through calls and messages.
∎ Provide prompt and effective solutions to resolve client issues.
∎ Ensure client records are maintained accurately and updated regularly.
∎ Work collaboratively with the team to enhance the overall customer experience.
∎ Be flexible and willing to work on a rotational schedule.
∎ Office Hours: Monday to Friday, 2:00 PM to 11:00 PM
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Two weekly holidays
∎ Contributory provident fund
∎ Company profit share
∎ Maternity and paternity benefits
∎ Child bonus
∎ Innovative idea bonus
∎ Monthly and yearly performance bonus
∎ Annual tour
∎ Two weekly holidays
∎ Contributory provident fund
∎ Company profit share
∎ Maternity and paternity benefits
∎ Child bonus
∎ Innovative idea bonus
∎ Monthly and yearly performance bonus
∎ Annual tour
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (Aftabnagar)
Apply Procedure:
Hard Copy:
∎ As the first step, you will take a pre-selection test online. To take the test, please copy the link below and paste it in your internet browser. Follow the onscreen instructions and you will receive invitation to sit for the online test from our facility provider `TestGorilla`.You can take the test at your convenience at any place. You MUST turn webcam on your device as `TestGorilla` will take constant snap of the candidate. You will need audio player added to your device as some of the questions will require audio playing. If you do not have webcam or audio facility, please contact the number end of this advertisement to book a slot of these facilities at our office.We suggest you to use a mouse for navigation purpose. The test will last for 51 minutes divided into 5 sections. Each section will assess one type of skill. If you have a power cut or internet failure in the middle of a section, then use a different email address to retake the test. If this happens between two sections, then you can retake the test using the previous invitation. Please do not call us for the outcome of your test.Link for the test: https://app.testgorilla.com/s/oc09f0mmAfter finishing the test, please fill out the Google Form with your personal and academic details. Applications submitted without completing the Google Form will be considered invalid.Google form Link: https://forms.gle/LjhDYYn2Yn74yDGa6If you pass the pre-selection test, we will email you within 7 days for further written tests and interview at our office.ADAC - 6th Floor, House-59, Main Road, Block-C, Jahurul Islam City, Aftabnagar, Dhaka-1212, Bangladesh.Phone: +8801757 640130 (Sunday - Thursday: 10am - 7pm)Web: www.adac-bd.com
Company Information:
∎ ADAC
∎ Floor- 6th, House – 59, Main Road, Block – C, Jahurul Islam City, Aftabnagar, Dhaka–1212.
∎ adac-bd.com
∎ ADAC was founded with the intention to assist in preparing accounts for our international clients. A mid-sized organization which is expanding rapidly, aiming to put a foot-mark in the industry through working with finance, accounts and business data.
Our key service is to work with accounting data to generate different reports and prepare files after deep analysis which are based on the client`s demands and requirements. Our data are highly related to accounting, VAT, TAX, payroll, business and similar services. We make sure that all our international clients are served with the highest standard by our specialized staff.
Address::
∎ Floor- 6th, House – 59, Main Road, Block – C, Jahurul Islam City, Aftabnagar, Dhaka–1212.
∎ adac-bd.com
∎ ADAC was founded with the intention to assist in preparing accounts for our international clients. A mid-sized organization which is expanding rapidly, aiming to put a foot-mark in the industry through working with finance, accounts and business data.Our key service is to work with accounting data to generate different reports and prepare files after deep analysis which are based on the client`s demands and requirements. Our data are highly related to accounting, VAT, TAX, payroll, business and similar services. We make sure that all our international clients are served with the highest standard by our specialized staff.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 8 Feb 2025
Category: Customer Support/Call Centre
